Master Technician

IN'n'OUT Autocentres; Hoddesdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider located in Hoddesdon seeks a highly skilled Master Technician. The role involves diagnosing and repairing vehicles, mentoring junior staff, and ensuring compliance with safety standards. Candidates must have at least 2 years automotive service experience and a full UK Driving Licence. This position offers competitive compensation and a commitment to customer satisfaction.

Benefits

Competitive salary

Comfortable staff lounges

100% customer satisfaction commitment

Qualifications

• Minimum 2 years experience in automotive service.
• Full UK Driving Licence required.

Responsibilities

• Perform diagnostics and repairs on various vehicle systems.
• Utilize diagnostic tools to identify issues.
• Conduct vehicle inspections and routine maintenance.
• Mentor and train junior technicians.

Skills

Complex diagnostics

Repair techniques

Mentoring junior technicians

Effective communication

Education

Level 3 Light Vehicle Maintenance & Repair

IMI Level 2 / 3 in EV & Hybrid Systems

Job description

Job Description

The Master Technician is a highly skilled and certified professional responsible for diagnosing, repairing, and maintaining vehicles to the highest standards. This role requires deep technical knowledge, leadership ability, and proficiency with the latest diagnostic tools and repair techniques. The Master Technician may also mentor junior technicians and ensure compliance with all safety and quality standards.

Key Responsibilities

• Perform complex diagnostics and repairs on all vehicle systems including engine, transmission, electrical, HVAC, suspension, and brakes.


• Utilize OEM diagnostic tools and technical manuals to accurately identify vehicle issues.


• Conduct vehicle inspections and routine maintenance with precision and attention to detail.


• Stay current with the latest automotive technology, software updates, and manufacturer training.


• Mentor and train lower-level technicians; provide guidance and support on difficult repairs.


• Document all work performed clearly and accurately, including parts used and time spent.


• Maintain a clean, organized, and safe work environment in accordance with H&S and company policies.


• Communicate effectively with service advisors and customers when necessary to explain technical issues and repair solutions.


• Ensure repairs and maintenance are performed to manufacturer specifications and quality standards.

About The Role

visually checks, test drives or uses test equipment to diagnose engine and mechanical faults removes, dismantles, repairs and replaces defective parts and prepares new parts using appropriate tools reassembles, tests, adjusts and tunes the appropriate parts, systems or entire engine carries out routine maintenance checks on oil and air filters, brakes and other vehicle parts / systems diagnoses faults in electrical / electronic circuitry, removes faulty components and fits replacements checks condition of electrical / electronic systems and carries out servicing tasks installs additional electrical amenities such as radio / CD players, aerials repairs and services air conditioning, heating and engine-cooling systems

About The Company

Servicing Made Simple

We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.

100% Commitment to Customer Service

The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.

Manufacturer approved parts

We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.

Trained and Qualified Technicians

All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.

Company Culture

We are a Which? Trusted Trader And proud of it.

Wi‑Fi, Coffee, Comfortable Sofas

Our client waiting lounges feature highspeed Wi‑Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.

75% Repeat Customers

IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.

We will never carry out any additional work unless authorised.

Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.

Desired Criteria

• IMI Level 2 / 3 in EV& Hybrid Systems

Required Criteria

• Level 3 Light Vehicle Maintenance & Repair


• Automotive service 2 years (minimum)


• Full UK Driving Licence

Closing Date Sunday 30th November, 2025