Master Technician

Renault Retail Group (UK) Ltd.; City Of London; On-site; GBP 48,000 - 50,000; Full time

Job summary

A leading automotive service company in Romford is seeking a Master Technician to ensure the highest standards in vehicle maintenance and repair. The role involves diagnosing issues, supporting a collaborative team, and maintaining communication with customers. Successful candidates will have city & guilds/NVQ Level 3, and Master Technician accreditation. The company offers competitive salary and benefits including 33 days’ annual leave and professional development.

Benefits

33 days’ annual leave

Discounts on new and used cars

Company pension scheme

24/7 wellbeing support

Continuous learning opportunities

Flexible working options

Qualifications

• Accredited as a Master Technician with a full UK driving licence.
• Experience as a Technical Expert / Co-Tech with Renault, Nissan, or Dacia preferred.

Responsibilities

• Diagnosing and maintaining vehicles to high standards.
• Communicating with customers for reassurance when needed.
• Ensuring quality and safety in all jobs.

Skills

Diagnosing, repairing, and maintaining vehicles

Communication with customers

Supporting colleagues

Education

City & Guilds or NVQ Level 3 in Motor Vehicle Maintenance and Repair

Master Technician accreditation

Tools

Own tools

Job description

Overview

Location: Romford (RM3)

Salary: £48,000 – £50,000 per annum + uncapped bonus

Hours: Monday to Friday + 1-in-4 Saturday mornings (rota)

Top Master Technicians here are earning an additional £12,000 on average, thanks to our uncapped bonus structure, plus £300 per quarter through our VoC (Voice of Customer) bonus.

Put your career into high gear with us – and be part of the RENAULUTION.

What You’ll Be Doing

• Diagnosing, repairing, and maintaining vehicles to the very highest standards.
• Using your expertise to support colleagues, Service Advisors, and Workshop Control.
• Communicating clearly with customers when technical knowledge or reassurance is required.
• Ensuring every job meets our commitment to quality, safety, and customer loyalty.
• Keeping your technical knowledge up to date across our product range.

You’ll be respected as the expert in the workshop, but also part of a collaborative team working together to deliver value to our customers and the business.

What You’ll Have

• City & Guilds or NVQ Level 3 in Motor Vehicle Maintenance and Repair.
• Master Technician accreditation (any manufacturer/brand).
• Fully equipped with your own tools.
• Full UK driving licence.
• Experience as a Technical Expert / Co-Tech with Renault, Nissan, or Dacia is desirable, but not essential – we offer fast-track courses to support brand transfer for Gold- and Master-level Technicians.

Why Join Us?

At Renault Romford, we don’t just fix cars – we shape the future of mobility. Guided by our SHIFT values, we:

• Find solutions and execute with excellence.
• Create value for our customers and our business.
• Respect and include every team member, acting with integrity and ownership.
• Draw on our heritage while embracing new skills and partnerships.
• Empower collaboration, accelerating progress for everyone.

Benefits

• 33 days’ annual leave (including bank holidays).
• Discounts on new and used cars, plus servicing offers and retail perks.
• 60% off our loan plan scheme – drive a great deal.
• Company pension scheme for your long-term security.
• Family-friendly policies, helping you balance home and work.
• Cycle-to-work scheme and access to our industry-leading range of EV vehicles.
• 24/7 wellbeing support, with healthcare professionals available for you and your family.
• Referral rewards when you recommend friends to join us.
• Continuous learning through our Manufacturer Training Academy, with clear progression pathways.
• Flexible working options available – just ask.

How to Apply

Ready to take ownership of your future and accelerate your career with us? Click “Apply Now”, follow the instructions, and upload your CV to be considered.

We’re steering towards success – and all we need is you.