Master Service Technician

Ats Euromaster Ltd; Newcastle-under-Lyme; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tire and automotive service provider in Newcastle Under Lyme is looking for a Vehicle Technician. In this role, you will be crucial in delivering maintenance and repair services while ensuring vehicle safety standards. You'll have no Sunday shifts and enjoy various benefits, including a competitive bonus scheme, generous holiday allowance, and additional perks like healthcare cash plans and discounts on retailers. If you are committed to quality work and customer service, we invite you to apply.

Benefits

No Sundays!

Competitive Bonus Scheme

33 days’ holiday

Michelin Pension Scheme

Life Insurance

Employee Discount Scheme

Qualifications

• A full valid UK driving licence is essential.
• Previous experience delivering fast-fit products and services required.
• An IMI Level 3 qualification is preferred.

Responsibilities

• Fitting car and van tyres.
• Performing wheel alignment services.
• Conducting detailed vehicle maintenance and diagnostics.

Skills

Customer service experience

Diagnostic skills

Attention to detail

Education

IMI Level 3 qualification

Tools

Tyre fitting tools

Wheel alignment equipment

Diagnostic equipment

Job description

ATS Euromaster in Newcastle Under Lyme are looking for a Vehicle Technician to join our customer‑focused team. In this 40 hour per week role (No Sunday shifts!) you will be crucial in delivering exceptional Service, Maintenance and Repair (SMR) along with diagnostics. Your commitment to producing quality work and accurate Digital Vehicle Health Checks (DVHCs) will help uphold our vehicle safety standards. As a qualified Vehicle Technician, you will be a vital part of the team, delivering the core fast‑fit products and services ATS Euromaster offers. You will work closely with the Point of Sale (POS) team to meet customer needs and achieve targets.

Responsibilities

• Fitting car and van tyres.
• Performing wheel alignment services.
• Battery fitment and testing.
• Air conditioning re‑gas services.
• Full brake servicing.
• Steering and suspension work.
• Vehicle servicing and diagnostics.
• Conduct detailed tyre inspections and complete Digital Vehicle Health Checks (DVHC).
• Clearly advise customers on maintenance needs and upsell suitable products.
• Adhere strictly to all Health & Safety procedures.
• Ensure the workshop is kept tidy, clean, and organised.

Qualifications

• A full, valid UK driving licence is essential.
• Previous experience delivering a range of fast‑fit products and services.
• An IMI Level 3 (or above) qualification is preferred.
• Customer service experience.

Benefits & Perks

• No Sundays!
• Competitive Bonus Scheme
• 33 days’ holiday (inclusive of bank holidays)
• Additional holiday days for long service
• Michelin Pension Scheme, matched contributions up to 6% of basic salary
• Income Protection (Critical Illness Cover as a pension member)
• Life Insurance
• Enhanced Maternity & Paternity pay
• Company Sick Pay scheme
• Refer & Earn Programme
• Employee Discount Scheme
• Eyecare – Free Prescription Safety Glasses
• Employee Assistance Programme
• Healthcare Cash Plan option
• Discounts on high street retailers, travel, food and entertainment
• Uniform and PPE provided
• In house Technical Training Team