Marketplace Operations Assistant

THG; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global e-commerce group based in Manchester is seeking a motivated individual to provide administrative support in the Marketplace department. This role involves preparing sales reports, coordinating stock deliveries, and assisting with Amazon Seller Central tasks. The ideal candidate has strong organizational skills and a willingness to learn, with opportunities for career growth in e-commerce operations.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

Up to 50% staff discount on THG brands

State-of-the-art on-site gym

Access to on-site barber

Qualifications

• Motivated individual with a desire to learn and grow.
• Enjoys working towards targets and KPIs.
• Attention to detail is crucial.

Responsibilities

• Provide administrative support for Marketplace business.
• Prepare daily and monthly sales reports.
• Coordinate deliveries to Amazon fulfilment centres.

Skills

Strong organisational skills

Good communication skills

Basic proficiency in Excel

Willingness to learn

Exposure to Amazon Seller Central

European language skills

Job description

About Us

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we are powered by a team of over 2,500 people who work together, lead by example and think BIG. Join us and go further, faster.

Key Responsibilities

In this role, you will provide key administrative and operational support to help drive the growth of our Marketplace business across international markets. You will work closely with the Country Manager and wider team to ensure our products are accurately forecasted, efficiently produced and consistently in stock across Amazon marketplaces.

• Work with the Country Manager on daily administrative tasks that support the wider Marketplace team.
• Prepare daily and monthly sales reports, ensuring accuracy and clear insights for decision‑making.
• Manage monthly stock location reports for internal audits.
• Support with country‑level product forecasting, helping to ensure optimal stock availability.
• Ensure stock is produced, packed and prepared on time at THG warehouses globally.
• Coordinate deliveries to Amazon fulfilment centres, maintaining deadlines and minimising out‑of‑stock risk.
• Monitor stock levels across marketplaces and work with internal teams to resolve any supply issues quickly.
• Assist with tasks inside Amazon Seller Central (training provided).
• Support listing maintenance, basic catalogue updates and operational checks as required.

Qualifications & Experience

• A motivated individual with a strong desire to learn, grow and build a career in e‑commerce/marketplace operations.
• Someone who enjoys working towards targets, KPIs and team goals.
• Strong organisational skills and attention to detail.
• Basic proficiency in Excel (VLOOKUPs, analyse and present data, or willingness to learn quickly).
• Good communication skills and the ability to work collaboratively in a fast‑paced environment.
• Some exposure to Amazon Seller Central is beneficial but not essential.
• European language skills (e.g., German, French, Spanish, Italian) are a bonus.

Development and Support

• Access bespoke development programmes designed by our in‑house L&D team.
• Continued development through our upskilling programme delivered in partnership with an industry‑leading training provider.
• Full training on Amazon marketplace tools and internal systems.
• The opportunity to contribute to the growth of a global e‑commerce business.
• Career development opportunities across Marketplace, Trading, Operations and Supply Chain.
• A supportive team environment focused on continuous improvement and professional development.

Leave

• 25 days annual leave plus bank holidays.
• Enjoy your birthday off on us – we don’t work on birthdays either!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months.

Wellbeing Support

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our 24/7 Employee Assistance Programme (EAP) provided by Bupa.
• State‑of‑the‑art on‑site gym.
• Access to our on‑site physio.

Other Perks

• Save up to 12 % on personal tech costs through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50 % staff discount on THG brands.
• On‑site staff shop.
• Access to on‑site barber.
• Refer someone and earn up to £1,000 when they pass probation.

THG is proud to be a Disability‑Confident, Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.