Marketing, Quality and Business Process Support

JobStart Scheme; Belfast; On-site; GBP 20,000 - 30,000; Part time

Job summary

An organization supporting neurodiversity based in Belfast seeks a Marketing, Quality and Business Process Support Worker to assist in delivering services tailored for neurodivergent individuals. The ideal candidate should have 3 A levels or equivalent and a strong interest in Autism and related conditions. Responsibilities include social media support, customer service, and liaising with stakeholders. This position offers flexible working hours of up to 25 hours per week.

Qualifications

• Demonstrated interest in Autism and/or neurodivergent conditions.
• Willingness to undertake training as needed.
• Flexible to work outside normal working hours on occasions.

Responsibilities

• Representing the company at career fairs.
• Providing social media support regarding neurodiversity.
• Responding to customer inquiries online and in person.
• Supporting programme delivery and collating updates.

Skills

Organisational skills

Knowledge of MS Office programs

Social media skills

Ability to work independently

Experience in the VCSE sector

Detail-oriented

Education

3 A levels (C grade or higher) or equivalent

GCSE Maths and English (C Grade or higher) or equivalent

Tools

Canva

Job description

Marketing, Quality and Business Process Support

THE EMPLOYER IS: SPECIALISTERNE NIThe Marketing, Quality and Business Process Support Worker will support the effective running of Specialisterne NI services for neurodivergent people.The Marketing, Quality and Business Process Support Worker will work across business functions, to ensure optimal delivery of programmes which are co‑designed with autistic and neurodivergent people.

Responsibilities

• Representing Specialisterne NI at career fairs.
• Social media support. For example, posting across social media in relation to neurodiversity and Specialisterne NI services.
• Customer service, responding to enquiries online and in person.
• Support of programme delivery. For example, liaising with the team to collate updates regarding programme progress and delivery.
• Collating participant feedback and supporting the feedback/delivery loop.
• Liaising with corporate clients, partners and suppliers.
• Maintaining records in relation to all project activity, in line with Specialisterne NI quality standards and GDPR regulations. Ongoing learning related to the role.

Skills and Qualifications

• 3 A levels (C grade or higher) or equivalent.
• GCSE Maths and English (C Grade or higher) or equivalent.
• Demonstrated interest in Autism and/or neurodivergent conditions.
• Knowledge of MS office programs, including Word, Excel, Email etc.
• Use of social media platforms.
• Excellent organisational skills.
• Ability to work on your own initiative as well as part of a team.
• Organisational and planning ability.
• Willingness to undertake training as & when required.
• Flexible to work outside normal working hours on occasions.
• Study in subjects of relevance to the role.
• Experience in the VCSE sector.
• Experience in liaising with business stakeholders.
• Experience in documentation of work according to quality standards.
• Experience in use of Canva or related marketing tools.
• Demonstrated knowledge of Autism and/or neurodivergent conditions.
• General knowledge of quality standards and required procedures.
• Skills in numeracy and excel.
• Skilled at multi-tasking.
• Detail-oriented.

Further Information

The Employer is: SPECIALISTERNE NIJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.