Marketing & Engagement Manager

Guildford Borough Council; Guildford; On-site; GBP 42,000 - 50,000; Full time

Job summary

A local government council in Guildford is seeking a Marketing and Engagement Manager to lead marketing and communications for heritage and events. The successful candidate will develop marketing strategies, create engaging content, and manage a small team. Passion for heritage is essential, along with experience in marketing and a proactive approach to team collaboration. This full-time role offers a competitive salary of £42,272 to £49,755, depending on experience.

Qualifications

• Experienced marketeer with a passion for heritage and events.
• Ability to work effectively and autonomously.
• Flexible team player.

Responsibilities

• Lead marketing, communications, and engagement for the Heritage, Visitor and Events Team.
• Develop marketing plan and create high quality content.
• Maximise promotion opportunities and support outreach activities.
• Develop volunteer programme and manage a small team.
• Work flexibly and be part of a developing management team.

Skills

Marketing experience

Content creation

Team management

Proactive approach

Heritage enthusiasm

Job description

Position Details

Appointment Type Permanent Position
Full Time/Part Time Full-time
Job Category Culture and Heritage Services
Hours 37
Location Guildford Museum, Quarry Street, Guildford GU1 3SX
Salary Min Grade 6 - £42,272
Salary Max Grade 6 - £49,755
Closing Date 01/02/2026
Ref No 11038

About the Role

We’re looking for a creative, organised, and proactive Marketing and Engagement Manager to help shape how people discover and engage with Guildford’s heritage, events, and visitor offer. In this varied role, you’ll lead all marketing, communications, and engagement activity for the Heritage, Visitor and Events Team. From developing our marketing plan, creating high quality content, maximising promotion opportunities and supporting the team to deliver outreach, learning, and engagement activities, this is a varied and interesting role. In addition, the postholder will be responsible for developing our volunteer programme and managing a small team.

Responsibilities

• Lead all marketing, communications, and engagement activity for the Heritage, Visitor and Events Team
• Develop the marketing plan and create high quality content
• Maximise promotion opportunities and support the team to deliver outreach, learning, and engagement activities
• Develop the volunteer programme and manage a small team
• Work flexibly with colleagues, support the wider service operation, and be part of a developing management team for the Heritage, Visitor, and Events Team

Qualifications

We’re looking for an experienced marketeer, with a passion for heritage, events, and visitor experience. The successful candidate will be able to work effectively and autonomously, have a proactive approach to their work, and be a flexible team player.

About Guildford

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well‑served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.

Equal Opportunities

We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post‑holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.