Market Research Interviewer

National Centre for Social Research; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading social research organization in Wales is seeking a part-time Market Research Interviewer to engage with communities through research interviews. The role involves visiting homes and capturing personal experiences related to health and housing. Ideal candidates are friendly, with good communication skills, a valid driving license, and the ability to work flexible hours. This position offers a competitive pay structure including bonuses and travel compensation, making it suitable for those looking to combine work with other commitments.

Benefits

Admin fees and holiday pay (12.1%)

Travel time compensation

Mileage reimbursement

Bonuses after launch and at intervals

Qualifications

• Valid UK driving licence and sole use of a car.
• Class 1 Business insurance.
• Right to work in the UK.
• Willingness to complete a DBS check.
• Reliable home broadband.
• Laptop or tablet with camera.
• Comfortable using basic technology.
• At least 18 hours available per week.
• Flexibility for weekdays, evenings and weekends.

Responsibilities

• Visit people in their homes for research interviews.
• Guide conversations capturing real experiences.
• Handle situations of non-response professionally.

Skills

Strong verbal and written English

Good at talking to people

Time management

Friendly and professional

Job description

Market Research Interviewer - Newport

Department: Field Interviewers

Employment Type: Part Time

Location: Newport

Compensation: £15.12 / hour

Description

What you’ll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self‑mot‑ated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer‑facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part‑time hours that fit around other commitments.

Our process is quick and straightforward:

• Apply online
• One‑way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

Key Responsibilities

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We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.