Market Manager/Business Development Manager, UK

Trip.com Travel Singapore Pte; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global travel service provider in London is seeking a proactive team player for a role focused on hotel partnerships. The ideal candidate will have over 3 years of experience in sales or business development, strong negotiation skills, and a customer-centric approach. This position offers opportunities for career growth within a dynamic team and a flexible work environment.

Benefits

Flexible work arrangements

Career growth opportunities

Company-sponsored events

Qualifications

• Over 3 years of experience in sales or business development.
• Ability to travel for market visits over 25% of the time.
• Strong communication skills to maintain relationships.

Responsibilities

• Execute business strategy to achieve growth targets.
• Manage hotel acquisitions and existing accounts.
• Conduct market research for business development.

Skills

Sales & negotiation skills

Microsoft Office proficiency

Relationship building

Creative and innovative mindset

Fluency in English

Cold calling

Job description

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About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our new team in London, providing support to the hotel partners and the hotel supply network.

In this Role, you\'ll get to

• Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the UK and I excluding London.
• Have end-to-end ownership of new hotel acquisitions and existing hotel account management
• Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings
• Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market
• Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions
• Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development
• Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives
• Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to Trip.com customers
• Other assigned tasks based on business needs

What you\'ll Need to Succeed

• Over 3 years of expertise in similar role, sales, business development, revenue/yield management in the online travel, hospitality, or e-commerce industry
• Strong sales & negotiation skills and confident with cold callings
• Business travel for market visits 25%+ of the time
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Team player with a driven "get it done" attitude
• Creative, innovative, and able to drive and manage change
• Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels
• Very proactive and strong sense of ownership
• Fluency in English is essential and other European language is beneficial
• Ability to travel to Ireland and other relevant markets for work purposes.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it\'s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What\'s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at careers.trip.com

Have a good trip, and see you soon!