Marine Junior Account Handler (Mandarin Cantonese language skills)

WTW; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Business Support Specialist to assist in the Marine Hull team. This role involves supporting client engagement, identifying new business opportunities, and developing tailored insurance solutions. Ideal candidates will have a degree in Maritime Studies or related field, language skills in Mandarin and Cantonese, and a keen interest in marine insurance. The position offers opportunities for career development and training.

Qualifications

• Interest in Marine insurance and willingness to develop expertise.
• Basic understanding of marine construction processes.
• Comfortable working with data and documentation.

Responsibilities

• Assist in maintaining relationships with marine hull clients.
• Support senior team members in client meetings.
• Help gather client information to understand insurance needs.

Skills

Language skills in Mandarin

Language skills in Cantonese

Strong organizational skills

Good communication skills

Education

Degree in Maritime Studies or related field

Job description

As a Business Support Specialist, you will play a key role in supporting the strategic expansion of our Marine Hull team including our marine construction portfolio.

Working within the International Hull team, you will support the identification of new opportunities, client engagement and contribute to the development of tailored insurance solutions for Shipowners and Shipyards.

This role is ideal for someone with a Maritime Studies qualification (or similar) with strong communication and organizational skills who is looking to begin their career in the marine insurance space, particularly within the marine hull and builder’s risks segments.

We are ideally seeking candidates with strong language skills in Mandarin, Cantonese and English.

The Role

Client & Market Development

• Assist in maintaining relationships with marine hull clients and marine construction stakeholders globally.
• Support senior team members in preparing for client meetings and industry events.
• Help gather client information to better understand risk profiles and insurance needs.

Growth Strategy & Execution

• Work closely with the Hull international team to support growth initiatives.
• Help identify potential new business opportunities through research and internal collaboration.
• Contribute to proposal development and RFP responses.
• Monitor market trends and competitor activity to support team strategy.

Technical & Commercial Expertise

• Assist in preparing policy documentation for Marine Hull clients and shipyard/builder’s risks.
• Collaborate with underwriters and brokers to support programme design and delivery.
• Help ensure alignment of Marine Hull activities with broader portfolio goals.

Shipowners/Shipyard Focus

• Learn the fundamentals of this class to support engagement with the marine hull team.
• Develop skills to begin assisting in reviewing contracts and tailoring coverage under supervision.
• Contribute ideas to help develop innovative insurance solutions for Shipowners.

Team Collaboration & Development

• Support engagement with shipowners and shipyards to gather project details and timelines.
• Assist in reviewing contracts and tailoring coverage under supervision.

Qualifications

• Language skills to include Mandarin, Cantonese and English
• Shipping experience (preferably in Asia)
• Degree in Maritime Studies or related field is preferred
• Interest in Marine insurance and willingness to develop expertise in shipowners and builders risks.
• Basic understanding of marine construction processes and insurance market dynamics (training provided)
• Strong organisational and analytical skills.
• Comfortable working with data and documentation.
• Good communication skills and a collaborative mindset.
• Willingness to pursue industry qualifications (e.g., CII) as part of career development.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]