Managing Director North - London

Aircall; City of Westminster; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading communications platform in the UK seeks a Managing Director to oversee and drive end-to-end Go-To-Market performance. The ideal candidate will have a strong background in GTM strategy and execution, with a focus on pipeline generation, sales, and account management. Responsibilities include leading AI-driven growth initiatives and collaborating cross-functionally to achieve ambitious targets. Competitive salary and benefits offered in a fast-paced, multicultural environment.

Benefits

Competitive salary package

Work-life balance

Diversity and inclusion initiatives

Qualifications

• Proven experience in GTM strategy and execution in a high-growth context.
• Strong leadership skills to manage and inspire high-performing teams.
• Experience in sales, account management, and revenue growth.

Responsibilities

• Own and drive the regional GTM strategy and execution.
• Ensure alignment with Marketing, Partnerships, and Product at all levels.
• Lead AI-driven growth initiatives and make AI a central focus.

Skills

GTM strategy and execution

Sales leadership

Cross-functional collaboration

AI-driven growth

Pipeline management

Job description

We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall's most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall's trajectory. We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results - while keeping things human, fun, and fast.

Key Responsibilities

• Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
• Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
• Ensuring tight alignment with Marketing, Partnerships, Product at a regional/ global level
• Execute ambitious growth targets
• Translate company-level growth objectives into clear local plans and execution priorities
• Drive consistent over performance through strong operating cadence, forecasting, and performance management
• Lead AI-driven growth
• Make Aircall's AI Product Suite a central pillar of the local GTM motion
• Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
• Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
• Collaborate cross-functionally
• Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
• Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
• Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be-by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result‑companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world‑class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion‑ambitious, profitable, and product‑driven‑where impact is visible, decisions are fast, and growth is real.

Key moment to join Aircall in terms of growth and opportunities Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits

DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.