Managerial Position

Sessia Ltd; Ballymena; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run supermarket in Northern Ireland is seeking a Manager to oversee daily operations and ensure high standards of customer service. You will lead a dedicated team, handle stock management, and maintain compliance with policies. Ideal candidates possess strong leadership skills, prior management experience, and a commitment to customer satisfaction. Salary is negotiable based on experience.

Qualifications

• Previous experience in a managerial role.

Responsibilities

• Manage and support retail team members on the shop floor.
• Ensure smooth store operations and excellent customer service.
• Monitor stock levels and assist in replenishment.

Skills

Leadership skills

Customer service

POS system proficiency

Problem solving

Attention to detail

Job description

Job Title: Managerial Position

Fullan's Foodhall in Portglenone is a family-run supermarket serving its local community with a wide range of products and services under one roof.

As a valued member of the Fullan's team, you'll be working in a fast-paced, customer-focused environment that prides itself on high standards, local service, and a strong team culture.

Purpose of the role

To manage daily retail operations, support staff performance, ensure high standards of customer service, and take on key holder responsibilities including store opening and closing duties (when required), ensuring legal compliance with alcohol sales.

Responsibilities

• Manage and support retail team members on the shop floor, ensuring smooth store operations
• Lead by example in delivering excellent customer service
• Handle customer inquiries, feedback, and complaints professionally. Maintain high standards of visual merchandising and store presentation.
• Monitor stock levels and assist in replenishment and stock rotation.
• Promote and enforce compliance with company policies, procedures, and safety standards.
• Manage daily operational tasks including opening and closing the store (when needed) Oversee ordering and stock control for all departments within your responsibility, ensuring consistent availability of key lines.
• Build and maintain positive working relationships with suppliers, placing timely and accurate orders in line with sales trends and promotional activity
• Ensure correct storage, pricing, rotation, and merchandising of all off-sales stock, including seasonal lines and promotional displays.

Experience

• Previous experience in a managerial role

Skills & Competencies

• Strong leadership and team coordination skills
• Excellent communication and customer service abilities
• POS system and basic IT proficiency
• Problem solving and decision making
• Attention to detail and ability to multitask
• Trustworthy and capable of handling keys and security responsibilities

Salary is negotiable depending on the successful candidate's experience

To apply please send your CV by clicking Apply below.