Manager, Role-based marketing, Clients and Markets

Deloitte LLP; Isle of Man, Daliburgh, City of Edinburgh, Glasgow, Aberdeen City; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading global professional services firm is hiring a Manager to join its Marketing and Eminence team in the UK. The role involves shaping and delivering C-Suite engagement programs, managing multiple projects, and collaborating with senior stakeholders. Candidates should have a strategic mindset, experience in role-based marketing, and exceptional organizational skills. This position offers a hybrid working model, fostering a collaborative environment that drives measurable impact in client experiences.

Benefits

Flexible hybrid working policy

Personal development opportunities

Collaborative environment

Qualifications

• Experience in role-based marketing and developing personas.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated success in client engagement strategies.

Responsibilities

• Lead the delivery of C-Suite engagement programs with defined milestones.
• Build and manage relationships with senior stakeholders.
• Design and deliver innovative client labs and experiences.

Skills

Role-based marketing

Strategic thinking

Organizational skills

Managing senior stakeholders

Marketing measurement

Multi-channel marketing campaigns

B2B marketing

Analytical skills

Communication skills

Client-focused strategies

Job description

Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans

Connect to your Industry

Imagine a role where your creativity meets real-world impact, shaping the future of a leading global professional services firm. Deloitte is thrilled to invite you to become a vital part of our Clients and Markets, specifically within our new Marketing and Eminence team. We are a vibrant and diverse collective of skilled specialists across Marketing, Insight, Brand, and Channels, united by a shared mission: to create fantastic client experiences, drive measurable impact, and significantly contribute to the strategic growth of our UK business. If you're ready to make your mark and thrive in a collaborative environment, we want to hear from you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

Are you a strategic thinker with a passion for delivering impactful client engagement programmes? This is an exciting opportunity to join a dynamic and collaborative team, where you will play a key role in shaping and delivering role-based marketing strategies for C-Suite executives. By fostering long-term relationships and creating tailored client experiences, you will help drive measurable business outcomes and make a real impact.

As a Manager, you will take ownership of a C-Suite role-based engagement programme, managing end-to-end. This role requires exceptional organisational skills, the ability to manage multiple projects simultaneously, and a strategic mindset to deliver innovative, client-focused marketing initiatives.

Key responsibilities

• Lead the delivery of a C-Suite role-based engagement programme ensuring clear project planning, defined milestones, and timely execution
• Build and manage relationships with senior stakeholders across the business, advocating for a new approach to relationship building and driving behavioural change among client relationship owners (Partner level)
• Oversee the delivery of a masterclass for senior relationship owners, equipping them with the tools and insights needed to strengthen C-Suite relationships
• Work closely with internal teams across the Clients and Markets function, including client relationship managers, our Executive Boardroom Programme team, and marketing leads, to ensure a seamless and integrated client experience
• Identify gaps in role-specific content and collaborate with subject matter experts to create tailored insights, thought leadership, and experiences for clients
• Design and deliver innovative client labs, events, and experiences aligned with the role-based engagement strategy
• Working with your Senior Manager, conduct internal deep discovery interviews for selected clients with internal stakeholders, to gather insights on key clients, using this information to create personalised engagement plans and tailored touchpoints
• Collaborate with other marketing and sponsorship teams across the firm to integrate relevant events, sponsorship opportunities, and content into client engagement plans
• Track, measure and report on the effectiveness of engagement plans, providing actionable insights to senior leadership and supporting the Marketing Director and Senior Manager in executive-level reporting for Role-Based marketing

Connect to your skills and professional experience

• Experience in role-based marketing, including the development of personas or bespoke content/experiences.
• Strategic thinker with experience of developing and implementing commercial marketing strategies.
• Highly organised, with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Confident in managing senior stakeholders, including at the Exec level, with the ability to influence and challenge effectively.
• Strong understanding of marketing measurement and reporting, with experience in delivering data-driven insights.
• Demonstrated success in developing and executing multi-channel marketing campaigns.
• Experience in B2B marketing, with an understanding of the unique dynamics of marketing within a professional services environment, including understanding of client relationship management in a partnership model.
• Collaborative team player with a proactive approach to driving cross-functional alignment.
• Strong analytical and problem-solving skills, with a focus on delivering measurable results.
• Experience designing and delivering highly personalised, client-focused marketing strategies that drive measurable business outcomes at the C-Suite level.
• An understanding of the challenges, priorities, and decision-making processes of C-Suite executives.
• Strong written and verbal communication skills, with the ability to craft compelling narratives and presentations for senior stakeholders.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Client & Markets

We bring together capabilities and best practices from around the globe to deliver relationship development activities, marketing and corporate affairs, whilst our operations team is focused on ensuring we’re constantly improving what we do.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions

Our hybrid working policy

You’ll be based in one of our UK offices, with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life.That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers