Manager, Quality Risk Management, Consulting, Belfast

EY; Belfast; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global professional services firm is seeking a Manager in Quality Risk Management within Consulting in Belfast. This role focuses on ensuring high-quality service delivery and compliance, requiring solid experience in risk management and a collaborative approach. The ideal candidate will support consulting teams in overcoming risks and delivering excellence, making it a pivotal role in the organization's compliance and service quality efforts.

Qualifications

• Hands-on experience with general contracting principles and risk management.
• Experience in the professional services sector is particularly valuable.
• Understanding of regulatory independence and data protection requirements.

Responsibilities

• Assist Consulting engagement teams with queries regarding regulatory independence.
• Support teams in achieving delivery excellence and minimising residual risks.
• Identify, address, and resolve delivery and commercial risks.
• Conduct quality reviews of engagements.
• Deliver training and guidance on risk management principles.

Skills

Risk management principles

Collaboration skills

Problem-solving abilities

Communication skills

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Manager, Quality Risk Management, Consulting, Belfast

This role offers an excellent opportunity to become part of the UK&I Consulting Quality Team at EY—a dynamic, geographically diverse team based in Belfast. The Quality Team champions the implementation and use of EY’s global policies, procedures, tools, and principles, ensuring high-quality service delivery and compliance with contractual, regulatory, and organisational standards on client projects.

As a member of the Belfast team, reporting to the local Team Leader, you will deliver broad support to the Consulting business. This includes reviewing statements of work, overseeing compliance, managing delivery and commercial risks, and contributing to Delivery Excellence. The ideal candidate will have hands‑on experience with general contracting principles, risk identification, mitigation, and management, as well as a solid grasp of regulatory Independence and Data Protection requirements. Experience in the professional services sector is particularly valuable, and the team seeks a motivated achiever.

Your Key Responsibilities

• Assist Consulting engagement teams with queries regarding regulatory independence, service eligibility, subcontractor use, third‑party collaboration, information and data protection, technology use, and managing business relationships.
• Support teams in achieving delivery excellence and minimising residual risks.
• Identify, address, and resolve delivery and commercial risks.
• Collaborate closely with central teams, including legal, regulatory, conflicts, and data protection, to solve complex issues and build trusted professional relationships.
• Conduct quality reviews of engagements.
• Recommend and help develop improvements to quality processes and practices.
• Deliver training and guidance to Consulting staff and other stakeholders on risk management principles and practices.
• Contribute to the development and rollout of specific risk management projects and initiatives.

Skills and Qualities for Success

• Solid grasp of risk management principles, with the ability to analyse complex queries and find effective solutions.
• Intellectual flexibility to quickly understand and resolve complex risk or contracting challenges using commercial insight.
• Strong collaboration skills to work with stakeholders from Independence, General Counsel, Risk Management, and Quality teams to resolve complex issues.
• Ability to work alongside senior partners and influence the design and implementation of quality and risk management practices.
• Approachable, supportive, and responsive, while also able to influence tough decisions regarding regulatory and risk matters.
• Skilled at communicating complex or challenging messages and feedback, using a range of training and influencing techniques.
• Pragmatic problem‑solver.
• Commitment to ongoing development of technical, functional, and professional skills.
• Self‑motivated and proactive.
• Dedicated to fostering diversity and inclusiveness.

Additional Skills

• Ideally, experience working with government or public sector organizations on contracts or procurement matters.
• Understanding of regulatory independence, GDPR, personal data, and client confidentiality requirements.
• Strong problem‑solving abilities, with the capacity to quickly analyse information and propose solutions or approaches.
• Proven background in risk management, procurement, or professional services.