Management Office Administrator

Cutlers Hill Surgery; Linstead Parva; On-site; GBP 60,000 - 80,000; Full time

Job summary

A general practice clinic in Linstead Parva is looking for a Management Office Administrator to support the day-to-day operations. This role includes maintaining HR records, organising meetings, and coordinating schedules to ensure efficient service delivery. The ideal candidate will be organised, discreet, and able to handle confidential information. Joining this friendly team offers ample training opportunities and potential for a permanent role after the initial fixed-term contract.

Qualifications

• Experience in administrative roles preferred.
• Knowledge of HR practices is an advantage.
• Ability to manage confidential information effectively.

Responsibilities

• Support the Practice Manager and Deputy.
• Maintain accurate HR records and filing.
• Organise meetings and take minutes.
• Coordinate training and staff inductions.
• Ensure timely patient communication and support.

Skills

Organisational skills

Communication skills

Confidentiality awareness

Teamwork

Job description

We are looking for a self‑motivated, disciplined and highly organised individual to join our management team. The role will involve supporting the Practice Manager and her Deputy in the day‑to‑day running of the surgery and management related administration, as well as supporting the partners with administrative work as required. The role will provide the right candidate with ample training opportunities and experience within a management team. This role is subject to highly confidential information, so an awareness and strict adherence to data protection and confidentiality policy is vital. You will also be expected to sign a non disclosure document.

The Deputy Practice Manager is currently on maternity leave and due to return in September 2026. We are therefore advertising for 30 - 37 hours per week on a Fixed term contract until end of August. Following this, there will be a review of hours and requirements that could lead to a permanent position becoming available.

The Management Office Administrator plays a key role in the smooth running of the practices administrative and HR functions. Responsibilities include maintaining accurate HR records, filing staff personnel files, keeping job descriptions and employment policies up to date, reviewing surgery policies, supporting recruitment administration, preparing welcome packs, managing staff inductions, and booking staff onto relevant training courses.

The role involves organising and supporting meetings, including creating agendas and typing minutes for Management, Department Head, All Staff, Safeguarding, and Clinical meetings. Safeguarding administration is also central, including coordinating meetings, taking minutes, liaising with clinicians, school nurses, and external organisations, and maintaining safeguarding records.

Additional duties include arranging premises checks such as boiler services and PAT testing, conducting staff and patient surveys and audits, completing NHS/ICB reports, and providing QOF and CQC administrative support. The administrator also ensures the surgery website is current and undertakes other tasks as required by the Practice Manager, Deputy Practice Manager, or Partners.

You will play a key role in supporting the day‑to‑day administrative operations of the practice, ensuring smooth, efficient, and effective office management. You will be responsible for coordinating schedules, managing patient communications, and supporting staff with administrative tasks, ensuring timely and accurate service delivery. Senior administrative support and guidance will always be available.

You will join a well‑coordinated team including other administrative staff, Care Coordinators, receptionists, clinical staff, and management personnel, working collaboratively to maintain the high standards of our practice.

Cutlers Hill Surgery is seeking a proactive, organised, and forward‑thinking Management Office Administrator to join our highly skilled and friendly administrative team. This is a fantastic opportunity to work within an established, progressive practice committed to innovation, collaborative working, and delivering excellent patient service.