Maintenance Technician

Innserve Ltd; Gateshead; On-site; GBP 37,000; Full time

Job summary

A leading drinks dispense solutions provider in the UK is seeking a Maintenance Technician to join their team. This field-based role allows you to work around your home postcode while installing and maintaining high-spec drinks dispense equipment. Ideal candidates will be problem solvers with a technical background and strong customer service skills. Competitive salary, generous benefits, and opportunities for professional growth await you. Join a dedicated team committed to excellent customer care.

Benefits

Competitive salary

23 days holiday plus bank holidays

Complimentary refreshments

Life assurance

Access to wellness services

Qualifications

• Experience as a field-service engineer.
• Practical experience in a technical or engineering role.
• Ability to work independently and with tools.

Responsibilities

• Install and maintain drinks dispense equipment.
• Provide training and guidance to customers.
• Ensure excellent customer service.

Skills

Problem-solving

Technical skills

Customer service

Electrical installations

Mechanical installations

Job description

Maintenance Technician

Innserve Ltd

Gateshead, Tyne and Wear, NE9 1PB

Permanent

Full time

NEW

Are you:

• Looking for a full-time permanent field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
• A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
• Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
• Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

• Competitive salary: £36098.81pa + a performance-based incentive paid quarterly.
• Generous holiday allowance: 23 days holiday + bank holidays.
• Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks.
• Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra "Celebration Day" off every full calendar year that you work for us.
• But that's not all! Each year, you'll receive a "Flex Pot", to purchase additional personalised benefits. Whether it's extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It's your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as a Maintenance Technician is fast paced, extremely varied and far from a typical field engineering job! Our Maintenance Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high-spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you'll support them with training, guidance, and the highest levels of customer service.

You’ll already have:

• A practical, flexible approach to work with experience in a technical or engineering role.
• Experience as a field-service engineer.
• Experience in mechanical or electrical installations/maintenance, fault-finding, plumbing or diagnostics.
• The ability to work with tools and enjoy problem-solving technical issues.
• Determination to succeed and deliver excellence in customer experience.
• The ability to work independently.
• A full UK driving licence.
• Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.

Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.

At Innserve, we are One Big Team. Interested in joining us?