Maintenance Scheduler

Sellick Partnership; West Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A housing and property recruitment agency is looking for a Repairs and Maintenance Scheduler based in Leicestershire. This role involves scheduling tradespeople, managing repairs, and providing excellent customer service to ensure customer issues are resolved efficiently. Ideal candidates should have experience in planning/scheduling in a repairs setting, CRM use, and MS Office proficiency. The role offers a temporary contract with compensation between £13 - £16.90 per hour.

Qualifications

• Experience in a Maintenance or Repairs setting essential.
• Ability to manage scheduling for various trades.
• Proficient in CRM systems and MS Office.

Responsibilities

• Schedule works for tradespeople using databases.
• Book jobs based on construction skillsets and locations.
• Follow up on repairs and manage customer issues.

Skills

Planning/Scheduling

CRM system usage

MS Office proficiency

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...