Maintenance Scheduler

Sellick Partnership; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler for a Leicestershire client. The role involves scheduling works for various tradespeople, supporting customer service, and managing repair follow-ups. Candidates should have experience in planning/scheduling within maintenance, familiarity with CRM systems, and ideally, experience addressing Damp and Mould issues. This is a temporary role offering £13 - £16.90 per hour, office-based in Leicestershire.

Qualifications

• Experience in planning or scheduling engineers in a maintenance or repair environment.
• Proficient in using CRM systems and MS Office.
• Experience with Damp and Mould issues is desired.

Responsibilities

• Utilise databases and CRM to schedule tradespeople.
• Understand construction skillsets for effective booking.
• Follow up on repairs raised by customers.
• Support excellent customer service for resolved issues.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers in a Maintenance or Repairs setting

Used CRM systems

Experience dealing with reports and claims of Damp and Mould

Tools

MS Office

Job description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract.

Daily duties of the Repairs and Maintenance Planner consist of:

• Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals.
• Understanding Construction skillsets and geographical locations to effectively book works for residents.
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access.
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey.
• Respond to emergency repairs in a calm manner.

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting.
• Used CRM systems and MS Office packages.
• Experience dealing with reports and claims of Damp and Mould (Desired).

If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.