Maintenance Scheduler

Sellick Partnership; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Repairs and Maintenance Scheduler to support a housing client in Leicestershire. This temporary role demands expertise in scheduling engineers and using CRM systems to ensure efficient operations. Responsibilities include managing repair requests and enhancing customer service. The position offers an hourly rate between £13 and £16.90, ideal for those with planning experience in maintenance settings.

Qualifications

• Experience in planning or scheduling engineers in a maintenance or repairs setting.
• Familiar with CRM systems and MS Office applications.
• Experience handling reports and claims regarding property issues.

Responsibilities

• Schedule works for various tradespeople using databases and CRM.
• Understand construction skillsets to effectively book jobs.
• Follow up on repairs raised by customers.
• Support customer care service related to property defects.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling

CRM systems

MS Office packages

Understanding Construction skillsets

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...