Maintenance Officer

Serco Limited; Scotland; On-site; GBP 41,000 - 51,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Maintenance Officer to oversee the Estates team at Forth Valley Royal Hospital. This role is responsible for managing maintenance work, ensuring safety compliance, and supervising a multi-skilled workforce. The ideal candidate will have experience in building fabric maintenance, strong management skills, and a relevant qualification. This permanent position offers a competitive salary, benefits, and a committed supportive environment.

Benefits

Contributory pension scheme

25 days annual leave plus bank holidays

Employee Assistance Programme

Access to discounts on various services

Qualifications

• Minimum of 3 years' experience in estates or buildings maintenance.
• Strong working knowledge of building fabric including joinery and flooring.
• Experience managing contractors and overseeing building works.

Responsibilities

• Ensure compliance with healthcare estates standards.
• Manage personnel within the department for maintenance.
• Supervise reactive repairs and planned maintenance.

Skills

Building fabric maintenance

Joinery

Carpentry

Contractor management

Communication skills

CAFM systems

People management

Education

City & Guilds / NVQ in Joinery, Carpentry, or Building Maintenance

BTEC / ONC in Building Services or Construction

Tools

CAFM systems

Job description

Serco Limited

Maintenance Officer (Buildings and Grounds)

Forth Valley Royal Hospital, Larbert, FK5 4WR - Permanent, Full Time (37 hours per week) £41,608 - £50,702 DOE + On-Call allowance + Corporate Benefits Package

Here at Serco, we are recruiting for a Maintenance Officer (Buildings and Grounds) to join the Estates team at Forth Valley Royal Hospital (FVRH). FVRH has over 800+ inpatient beds on site, along with numerous buildings, wards, departments, external areas, and infrastructure requiring continual monitoring and maintenance.

You will be responsible for controlling work within the Estates department, assigning workload from the Concept CAFM system, ensuring all reactive and planned preventative maintenance (PPM) work is completed, and providing day-to-day support to the front-line team to ensure compliance with the Planned Maintenance System (PMS).

Reporting to the Maintenance Manager, the Maintenance Officer will manage and supervise a multi-skilled workforce delivering reactive and planned maintenance, minor improvements, refurbishments, and capital works across the hospital estate, with a strong focus on building fabric, joinery, grounds, and general estates works, ensuring full compliance with Serco safety standards and procedures.

You will participate in the On-Call Manager rota and, once trained and appointed, may undertake Authorised Person duties relevant to buildings, fabric, and estates systems, as required by the contract.

Main Responsibilities

• Ensure all building fabric, joinery, grounds, and estates maintenance works are carried out in accordance with SHTMs, ACOPs, statutory requirements, and Serco policies.
• Manage personnel within the department to ensure buildings and grounds assets are maintained to contract requirements and statutory standards.
• Use the CAFM system to assign, monitor, and close planned and reactive works relating to building fabric, joinery, internal finishes, doors, windows, roofs, floors, external areas, and grounds.
• Manage and coordinate contractors undertaking building, joinery, grounds, and minor construction works, ensuring safe systems of work and compliance with site procedures.
• Supervise reactive repairs, planned maintenance, minor refurbishments, and improvement works across the hospital estate.
• Undertake Authorised Person duties where applicable, following completion of training and formal appointment.
• Provide technical input on building fabric, joinery, and estates-related elements during refurbishment, upgrade, and capital projects.
• Ensure compliance with healthcare estates standards, including fire safety, access, infection control considerations, and safe working practices.
• Support audits, inspections, and condition surveys related to buildings and grounds.

What You’ll Need to Do the Role

• Completed City & Guilds / NVQ or equivalent qualification in Joinery, Carpentry, or Building Maintenance, or a recognised building trade apprenticeship.
• BTEC / ONC in Building Services, Construction, or equivalent, or substantial relevant experience within estates/buildings maintenance.
• Strong working knowledge of building fabric maintenance, including joinery, doors, windows, flooring, ceilings, roofing, and general construction.
• Understanding of SHTMs and approved codes of practice relevant to healthcare estates and building fabric.
• Experience working within a large, complex site, ideally healthcare or similar environments.
• Previous experience supervising or managing a multi-skilled maintenance workforce.
• Experience managing contractors and overseeing building and grounds works.
• Good IT skills with experience using CAFM systems to manage workloads and assets.
• Minimum of 3 years’ experience in a similar estates or buildings maintenance role.
• Strong people management skills, including recruitment, absence management, and performance management.
• Effective communication and interpersonal skills, particularly when coordinating works in a live healthcare environment.
• Ability to prioritise workload, manage competing demands, and respond effectively to reactive issues.

What we offer

• Up to 6% contributory pension scheme.
• 25 days annual leave plus bank holidays.
• A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance Programme, Simply Health Plans,and more.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
• Company discounts which include cinema, merlin entertainment and online shoppingand discounts on mobile phone plans and leisure centre memberships.
• Interesting and enjoyable work.
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.