Maintenance Manager

Doubletree by Hilton Lincoln; Lincoln; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prestigious hotel in Lincoln is seeking a Maintenance Manager to oversee all maintenance functions. Candidates should have experience in property maintenance and hotel operations, with strong leadership and communication skills. The role requires technical knowledge and a hands-on approach, along with ensuring compliance with safety regulations. Rewards include competitive pay and exclusive team benefits.

Benefits

Exclusive Team Member discounted stays

Continuous learning & development opportunities

Free access to 24/7 employee assistance program

Team member of the month - £100

Team member of the year - £500

Uniform Provided

Additional annual leave and family leave

Qualifications

• Experience in hotel operations and maintenance.
• Ability to lead a team effectively.
• Knowledge of fire life safety regulations.

Responsibilities

• Lead maintenance operations and ensure compliance.
• Oversee maintenance team and manage workloads.
• Conduct audits and ensure health and safety standards.

Skills

Technical understanding of property maintenance

Strong communication skills

Organisational skills

Ability to work in a fast-paced environment

Collaborative teamwork

Tools

Compliance Centre

HR and payroll system (Harri)

Maintenance reporting system (Quore)

Job description

About the hotel

Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.

This downtown hotel features fully air‑conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.

Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.

You’ll thrive in this role if you:

• Have a hands‑on, solutions‑driven leader with a strong technical understanding of property maintenance and hotel operations
• High levels of organisation, autonomy, and initiative; thrives in a fast‑paced environment with shifting priorities.
• Naturally collaborative, able to build strong working relationships with hotel leadership team, contractors, and external partners.
• A confident communicator, capable of leading conversations with directors and senior stakeholders during site inspections and asset reviews.
• Clear and practical understanding of statutory compliance, fire life safety regulations, and industry standards.
• Committed to continuous improvement and development – both personally and for the team.
• Demonstrates leaf HOSPITALITY’s core values: Entrepreneurial, Excellent, Human, Integrity
• Passionate about delivering excellence in the guest experience through well‑maintained, safe, and compliant properties.

Day in the life of:

As the leader of the hotel’s maintenance function, you will have full oversight of all general maintenance related tasks. You will ensure all maintenance activity is carried out to a high standard. You will lead a small team, overseeing their output and supporting their continued development. You will remain accountable for the function’s compliance and task completion.

The successful candidate will report directly to the hotel’s General Manager/Hotel Manager and you will work collaboratively with the management team. However, this position does work independently and requires a self‑motivated individual. You will use software (Compliance Centre) on a daily basis to support the logging and prioritising of the department’s workload.

This is a highly technical position, requiring a hands‑on approach to the completion of tasks. You will have a generalist knowledge base on a range of maintenance procedures. Aligned with this, you will also have the confidence and capability to lead asset reviews with regional leaders and directors, ensuring the hotel is represented well at all times.

Example key responsibilities:

• Carrying out HR duties, such as interviewing, 1:1’s, appraisals and personal development of team members.
• Delivering training and coaching to team members. Spotting re‑training needs when they arise.
• Ensuring the team’s continual development, taking advantage of any training, workshop, and further education opportunities.
• Appropriate absence management.
• Rota duties, in line with the needs of the business.
• Use of the HR and payroll system; Harri.
• Hands on approach to carrying out general tasks within the department. Excellent organisation skills, able to prioritise the workload efficiently.
• Undertake pro‑active and re‑active maintenance to the property in line with the strategic activity calendar.
• Painting and decorating.
• Maintenance and upkeep of mechanical equipment associated with the plant room.
• Review the water hygiene management and associated monitoring and recording of such activity.
• Review and maintenance for kitchen asset equipment and hotels structure services & FF&E.
• General knowledge of all aspects included in the general upkeep and maintenance of an operational hotel.
• Ambassador of fire life safety ensuring the corrects controls and procedures are in line. Hands on support and record keeping for testing alarms. The Maintenance Manager is a Fire Marshall.
• Knowledge base to resolve emergency issues (e.g. mechanical breakdown & power outages). Full understanding of the maintenance/asset relevant points within hotel’s crisis manual.
• Daily use and upkeep of the hotel’s online Compliance tool (Compliance Centre).
• Overview and responsibility for the hotels maintenance reporting system (Quore).
• Ensuring the hotel, yourself and the team are always in compliance with the Health and Safety at Work Act 1974.
• Key contact and lead for all internal and external audits. Ensure proactive and reactive maintenance is carried out to keep the hotel compliant.
• Key onsite contact for all contractors, ensuring the start to finish project is aligned with H&S standards during each contractor visit.
• Review the daily recorded checks of the asset, including bedroom checks.
• Leading monthly director asset reviews, ensuring all previous month’s actions have been completed and recorded.
• Carry out hotel inspections in conjunction with Compliance Centre. Record keeping of inspections, solutions and resolution.
• Delivering of training to the hotel team as required on related topics.

What you’ll get in return:

• Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
• Continuous learning & development opportunities
• Free access to 24/7 employee assistance program
• Team member of the month - £100 and Team member of the year - £500
• Uniform Provided
• Competitive pay and package including TRONC
• Additional annual leave and family leave
• Additional pension contribution

This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.

#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial