Maintenance Manager

Eden Hotel Collection Limited; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned hotel group in Cheltenham is seeking an experienced Maintenance Manager responsible for hotel maintenance and outdoor areas. The ideal candidate will be hands-on, self-motivated, and possess skills in electrical, plumbing, and carpentry, ensuring compliance with health and safety regulations. This role offers generous benefits, including time off and wellness support.

Benefits

31 days of leave, increasing with service

Monthly Tips

Discounts at 800+ retailers

Health & Wellness Plans

Sustainable commuting options

Employee support and wellbeing programs

Free parking and meals on duty

Apprenticeships and leadership programs

Qualifications

• Previous Facilities/Maintenance experience in a customer-facing environment.
• Practical working knowledge of health and safety and fire regulations.
• Ability to manage multi-task lists through effective delegation.

Responsibilities

• Responsible for maintenance of the hotel and outdoor areas.
• Liaise with contractors and assist Group Maintenance Manager.
• Ensure company, statutory, and legal requirements compliance.

Skills

Facilities/Maintenance experience

Electrical skills

Plumbing skills

Carpentry skills

Construction knowledge

Health and safety knowledge

Job description

Overview

We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence.

What you'll be doing? As Maintenance Manager you will be responsible for the maintenance of the hotel and all outdoor areas. You will liaise with contractors and assist the Group Maintenance Manager with health and safety, ensuring all company, statutory and legal regulatory requirements are met at all times.

At Eden Hotel Collection, we're proud of our award‑winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024) - which means you're joining a team that values your happiness, growth, and success every step of the way.

Qualifications

The ideal candidate will have previous Facilities/Maintenance experience gained in a front‑facing customer environment (ideally hotels) as well as having a specialist trade yourself in electrical, plumbing, carpenter or construction. You will have practical working knowledge of all aspects of maintenance, health and safety and fire regulations. You will be a very hands‑on person, self‑motivated, with a very proactive approach. Most important is the ability to manage a multi‑task list through effective delegation and follow‑through to ensure that maintenance tasks are dealt with as quickly as possible and to high standards, as well as maintaining the PPM for the property.

Benefits

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle‑to‑Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer‑to‑peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long‑service vouchers.
• Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm's: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family‑Friendly Policies: Enhanced leave and return‑to‑work financial support for life's key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

Culture & Values

We work together to create a truly inclusive workplace, where your voice matters, and real change happens.

• Your Voice Matters: Regular surveys that value your input.
• Real Action: "You said, we did" — because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.
• We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
• Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.

Want to learn more about Eden Hotel Collection? Give us a follow on LinkedIn.