Mail Clerk

Live Nation; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading live entertainment company based in London is seeking a Facilities Management team member to support day-to-day operations. This role involves heavy lifting, mail management, and providing excellent customer service to staff. Ideal candidates will have strong attention to detail and the ability to work independently or as part of a team. The position offers a great opportunity for anyone looking to kickstart or advance their career in facilities management and contribute positively to a dynamic office environment.

Qualifications

• Enthusiastic to begin or progress a career within facilities.
• Strive to deliver excellent and professional customer service.
• Keen eye for detail.

Responsibilities

• Support the Senior Mail Clerk and Facilities Coordinator in daily operations.
• Heavy lifting and carrying crates and boxes.
• Distributing and collecting mail, newspapers, and magazines.
• Liaising with and booking couriers.
• Checking the parcel cupboard regularly for deliveries.
• Security scanning letters or parcels.
• Distributing milk and fruit to tea points.
• Helping Reception with restocking stationary supplies.

Skills

Diligence and strong attention to detail

Good organisation and time management

Good communication

Confidence using MS Office programmes

Ability to work independently as well as part of a team

Comfortable with heavy lifting

Job description

Job Summary

Company: Live Nation

Department: Facilities Management

Location: Farringdon, London

Reports to: Facilities Coordinator

Working Hours: 8:30am-4:30pm / 9:30am-5:30pm shift pattern with occasional out-of-hours and weekend working

Job Type: Permanent

Role Description

An opportunity has arisen to join a facilities management team in the world's leading music and entertainment business. This team looks after an impressive modern office space spread across two sites in Farringdon London and ensures that the employees who work here receive excellent service to enable them to do their jobs to the highest standards.

The position will report to the Facilities Coordinator and will work closely with the Senior Mail Clerk, alongside existing roles within the Facilities team. The main purpose of the role is to work parallel with the Senior Mail Clerk and fully support the Facilities Coordinator in the day-to-day running of the office/business by providing 5-star customer service to all staff working within and in conjunction with the building.

This job would suit someone with a fantastic work ethic who is enthusiastic to begin or progress a career within facilities. You'll strive to deliver excellent and professional customer service and will have a keen eye for detail.

Who you are

Competencies / Skills / Knowledge / Experience

• Diligence and strong attention to detail
• Good organisation and time management
• Good communication
• Confidence using MS Office programmes
• Be able to work in a fast-paced environment
• Ability to work independently as well as part of a team
• Having previous experience working in a mailroom desirable
• Comfortable with heavy lifting

Behaviours

• Takes pride in delivering excellence and showing commitment
• Shows willing with a desire to learn and not shy away from a challenge
• An attitude where no job is too big or small
• A proactive approach
• Confidence to use own initiative to solve problems

What the role includes

• Helping and supporting the Senior Mail Clerk and Facilities Coordinator with the day-to-day operations of two offices in Farringdon, London
• Heavy lifting and carrying crates and boxes as well as other items such as copier paper that may be required - Manual Handling training to be provided
• Distributing and collecting mail, newspapers and magazines around the offices
• Liaising with and booking outbound and inbound couriers
• Advising staff on the best options for their outbound and inbound deliveries and dealing with queries; face to face, telephone and email
• Checking the parcel cupboard regularly for deliveries and then sorting and logging collected parcels and deliveries accordingly
• Security scanning letters or parcels as and when required
• Putting parcels in the parcel lockers for staff to collect
• Notifying staff that they have parcels to collect in the parcel lockers and mail room
• Securely packaging outbound parcels to ensure they arrive at their destination without damage
• Distributing milk and fruit to the tea points and canteen and ensuring Porters Place coffee machines are filled
• Refilling Exec office and meeting room fridges with water bottles
• Helping Reception with restocking stationary supplies
• Assisting the Senior Mail Clerk and Facilities Coordinator with event setups (moving furniture, putting out chairs, erecting signs, etc.) and room setups
• Working with the Senior Mail Clerk to keep the beer lines on the bar clean ready for events and making sure that there are full kegs and gas canisters on the bar before events
• Auditing the Wellness Space and Games Room and checking equipment is safe and usable
• Checking for and reporting faults around the offices
• General facilities tasks and helping with ad hoc requests from the Senior Mail Clerk, Facilities Coordinator and staff
• Monitoring tickets on the Help Desk for any mail room related requests
• Supporting the Facilities Coordinator with the onsite and offsite storage
• Photocopying, scanning, binding, typing, amending and printing documentation as instructed

Shared Responsibilities

• Incoming /outgoing letters, parcels, couriers, deliveries etc. shared responsibility with Reception team / Mail Clerks as and when required
• Work alongside the Reception team to ensure all internal/external onsite events/meetings run safely and smoothly to a high standard

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 2nd February 2026. We reserve the right to close applications at any time.

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