M365 & Azure IT Specialist — Flexible Hours

Cambridge University Hospitals NHS Foundation Trust; Hartford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent UK healthcare organization is seeking an IT Technical Services Specialist to provide technical support across the Microsoft 365 environment, including incident and problem management. The role requires proven experience in Intune, O365, and Azure administration along with a solid understanding of application lifecycle management. The Trust fosters a diverse and inclusive community and provides various employee benefits and development opportunities. This role offers the chance to work in a collaborative environment with a strong commitment to excellent patient care.

Benefits

On-site leisure facilities

Flexible working arrangements

Reduced-cost travel to and from the hospital site

Qualifications

• Proven experience in M365 projects and applications lifecycle management.
• Strong knowledge of Microsoft 365 suite including SharePoint, Teams, and Azure.
• Understanding of security and compliance features within Microsoft ecosystem.

Responsibilities

• Provide technical support and incident management for M365 environment.
• Technical resource in relevant project works.
• Manage support ticket queues and ensure SLA compliance.

Skills

Technical support

Incident management

Problem management

Microsoft 365 administration

SharePoint administration

Azure administration

Application lifecycle management

Intune

Power Platform

Job description

A prominent UK healthcare organization is seeking an IT Technical Services Specialist to provide technical support across the Microsoft 365 environment, including incident and problem management. The role requires proven experience in Intune, O365, and Azure administration along with a solid understanding of application lifecycle management. The Trust fosters a diverse and inclusive community and provides various employee benefits and development opportunities. This role offers the chance to work in a collaborative environment with a strong commitment to excellent patient care.