M&E Ops Assistant Manager

Village Hotels; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known hotel chain in Swansea is seeking an enthusiastic Assistant M&E Manager to support the M&E Operations Manager. This role involves ensuring that events are executed flawlessly while motivating the team and maintaining high service standards. Ideal candidates will possess leadership qualities and experience in hospitality operations, particularly in events and M&E coordination. The company offers various employee benefits including health memberships and flexible hours.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Discount on Food and Drink

Excellent training and development

Qualifications

• Experience in events, M&E coordination, or related hospitality operations preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the M&E Operations Manager to ensure events are delivered as promised.
• Motivate and engage team members.
• Solve problems proactively.

Skills

Motivational skills

Problem-solving skills

Team player

Attention to detail

Job description

Overview

Know how to party? Then this role could be perfect for you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights. Village Hotel Club is where it's at. As Assistant M&E Manager, you will support the M&E Operations Manager in ensuring that the Sales Team's outstanding organising skills operationally go to plan and we deliver everything we promised. You must ensure that everything goes off without a hitch, checking that your team have completed their allocated tasks to enable our guests to have an outstanding time. This is a fast-paced role where you will need to think on your feet and solve problems before they happen so we need a proactive and confident individual. We want professional, adaptable and energetic people to work in this varied department with leadership qualities that engage their team.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, from £35 with a friend and breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A range of discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees.
• Mental health support including access to Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours and a fun, inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes and anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of big People Days to celebrate, reward and recognise our employees and local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.

Responsibilities

• A bubbly, outgoing and energetic personality.
• Ability to motivate and engage others.
• Proactive problem solver.
• Team player and ability to partner with other departments.
• A good eye for detail.
• Support the M&E Operations Manager to ensure events are delivered as promised and that the Sales Team's organising skills are applied operationally.

Requirements

• Experience in events, M&E coordination, or related hospitality operations preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment.

About Company

Swansea combines a modern city with stunning surroundings and is located on the waterfront near the city centre. The Swansea hotel is located off the A483 with easy transport links to the south of Wales and the M4.