Luxury Showroom Senior Sales Advisor

Michael Page (UK); Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned recruitment firm is seeking an enthusiastic sales professional for a position focused on luxury goods in Bury St Edmunds. The successful candidate will answer sales calls, manage client relationships, and provide expert advice on products. Candidates should have at least 2 years of sales experience and be familiar with CRM systems. A friendly workplace culture and competitive benefits are offered, making it an excellent opportunity for motivated individuals.

Benefits

Employee assistance program

Competitive holiday allowances

Enhanced parental leave

Company pension

Healthcare cash plan

Employee discounts

Volunteering days

Qualifications

• Minimum of 2 years sales experience required.
• Experience in the luxury goods market is desirable.
• Self-motivated and able to inspire others.

Responsibilities

• Answer incoming sales calls and make outbound calls.
• Create quotations, process payments, and arrange deliveries.
• Provide advice on suitability and pricing while showcasing interiors.

Skills

Sales experience

Customer focus

Communication skills

Organizational skills

Motivated

Tools

CRM software

Microsoft Office

Job description

• Happy to work some weekends?
• Experienced in luxury show room retail sales?

About Our Client

This company is a well-respected organisation within the property industry. As a medium-sized enterprise, they are known for their expertise and commitment to quality, providing premium services and products to their clientele.

Job Description

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales
• Assist with new starter inductions and training

The Successful Applicant

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What's on Offer

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.