Luxury Lodge GM — Guest Experience & Growth

The Reserve; England; On-site; GBP 150,000 - 200,000; Full time

Job summary

A luxury lodge resort in Chester, UK is seeking an experienced General Manager to lead its team and ensure unparalleled guest experience. This new lodge, set to open in 2025, requires a dynamic leader with a strong background in hospitality, excellent business acumen, and the ability to inspire others. The role involves driving profitability and maintaining sustainable operations while offering a unique working environment with views of endangered species. Attractive benefits include discounts and a splendid working atmosphere.

Benefits

Pension Scheme

Food & Beverage Discounts

Employee Discount Rates

Long Service Incentives

Team Member pass for zoo visits

Unique working environment with wildlife

Qualifications

• Previous experience in the hospitality industry as a General Manager or similar role.
• Strong business and financial acumen.
• Excellent leadership with the ability to inspire others.
• Ability to influence and negotiate at all levels.

Responsibilities

• Lead a team at a new luxury lodge resort opening in 2025.
• Drive guest success, operational excellence, and profitability.
• Uphold the highest standards of hospitality and sustainability.

Skills

Leadership skills

Business acumen

Team member engagement

Influencing and negotiating

Operational oversight

Knowledge of luxury lodge trends

Job description

A luxury lodge resort in Chester, UK is seeking an experienced General Manager to lead its team and ensure unparalleled guest experience. This new lodge, set to open in 2025, requires a dynamic leader with a strong background in hospitality, excellent business acumen, and the ability to inspire others. The role involves driving profitability and maintaining sustainable operations while offering a unique working environment with views of endangered species. Attractive benefits include discounts and a splendid working atmosphere.