Luxury Duty Manager - Lake District Hospitality Lead

Relais & Châteaux; Windermere; On-site; GBP 37,000; Full time

Job summary

A luxury hotel in Windermere is seeking a Duty Manager to oversee daily operations and ensure exceptional guest service. This key role requires a confident communicator with experience in luxury hospitality and a passion for leadership. You will maintain brand standards, train team members, and respond adeptly to guest needs. The position offers a competitive salary of £37,000, along with gratuities and a stunning Lake District setting.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Growth and development opportunities

Qualifications

• Experience in luxury hospitality or high-end service environments.
• Confident communicator with a warm presence.
• Motivation to grow and develop.

Responsibilities

• Oversee the smooth running of the hotel during your shift.
• Support department managers with operational delivery.
• Respond proactively to guest needs and resolve issues.

Skills

Luxury hospitality experience

Calm under pressure

Strong communication skills

Organisational skills

Leadership

Job description

A luxury hotel in Windermere is seeking a Duty Manager to oversee daily operations and ensure exceptional guest service. This key role requires a confident communicator with experience in luxury hospitality and a passion for leadership. You will maintain brand standards, train team members, and respond adeptly to guest needs. The position offers a competitive salary of £37,000, along with gratuities and a stunning Lake District setting.