Luxury Client Experience Leader | Omni-Channel Advocate

PRADA; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury shoemaker seeks a Sales Ambassador to elevate customer experiences and promote brand values. The ideal candidate will possess strong selling passion and exceptional communication skills. In this role, you will engage with customers to meet their needs, foster relationships, and maximize sales opportunities while maintaining high operational standards. This position values diversity and encourages a collaborative work environment.

Qualifications

• Experience of building long-lasting relationships with clients.
• Ability to work as part of a team or independently.
• Knowledge of fashion trends and competitors.

Responsibilities

• Create a welcoming environment for customers.
• Capture customer data in the company CRM.
• Maximize sales opportunities and achieve targets.
• Maintain high standards of shop floor and visual display.
• Deal effectively with customer complaints.

Skills

Passion for selling and stores

Curiosity in luxury/fashion, art and design

Excellent communication and interpersonal skills

Ambition and problem solving

Job description

A luxury shoemaker seeks a Sales Ambassador to elevate customer experiences and promote brand values. The ideal candidate will possess strong selling passion and exceptional communication skills. In this role, you will engage with customers to meet their needs, foster relationships, and maximize sales opportunities while maintaining high operational standards. This position values diversity and encourages a collaborative work environment.