Luxury Auto Brand Star Expert: Customer Experience

Sytner; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Bristol is seeking a Star Expert to join their team. This full-time position involves engaging with customers and promoting the Mercedes-Benz brand. Candidates must have retail experience and a passion for excellent customer service. We offer extensive training, a competitive benefits package, and a motivating team environment. If you enjoy working with people and are motivated to excel in customer care, this could be the perfect opportunity for you.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Previous experience in retail is required.
• Passion for delivering excellent customer service is essential.
• Ability to build rapport with customers.

Responsibilities

• Initiate conversation with customers and promote the brand.
• Maintain high standards of customer care in a competitive environment.
• Engage customers by demonstrating products and benefits.

Skills

Customer service

Retail experience

Enthusiasm

Self-motivation

Job description

A leading automotive retailer in Bristol is seeking a Star Expert to join their team. This full-time position involves engaging with customers and promoting the Mercedes-Benz brand. Candidates must have retail experience and a passion for excellent customer service. We offer extensive training, a competitive benefits package, and a motivating team environment. If you enjoy working with people and are motivated to excel in customer care, this could be the perfect opportunity for you.