Lux Wellness Concierge – Front of House (0-Hours)

Jobs in Fitness; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury wellness brand in Knightsbridge seeks a 0-hours Concierge to ensure a seamless experience for all members. The role requires flexibility, excellent communication skills, and a passion for wellness. Responsibilities include welcoming guests, managing member services, and ensuring operational excellence. This position focuses on providing a high standard of service within an elegant environment.

Qualifications

• Experience in a client-facing role within luxury hospitality, wellness, or lifestyle settings.
• Ability to anticipate and adapt to the needs of a discerning membership.
• Passionate about wellness, performance, and delivering luxury experiences.

Responsibilities

• Provide an impeccable welcome experience for all members and guests.
• Oversee the daily operation of the front-of-house, spa and member services.
• Act as a point of escalation for service issues.

Skills

Exceptional communication

Interpersonal skills

Ability to remain calm under pressure

Strong attention to detail

Service-oriented mindset

Job description

A luxury wellness brand in Knightsbridge seeks a 0-hours Concierge to ensure a seamless experience for all members. The role requires flexibility, excellent communication skills, and a passion for wellness. Responsibilities include welcoming guests, managing member services, and ensuring operational excellence. This position focuses on providing a high standard of service within an elegant environment.