Lux Spa Supervisor - Lead Treatments & Guest Experience

THG Ingenuity; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Manchester is seeking a Spa Supervisor to join their luxury spa team. Responsibilities include ensuring high standards of treatment, supporting the spa manager, and delivering exceptional customer service. The ideal candidate has an NVQ level 3 in beauty therapy and experience in a spa or health club environment. This role offers competitive salary and various employee benefits including discounts and health services.

Benefits

Competitive Salary

Discounts across THG Brands

Onsite doctor

Complimentary meals during shifts

Increasing annual leave with service

Qualifications

• Specific experience in a spa or health club environment.
• Qualified to NVQ level 3 or equivalent.
• Proven ability to work as part of a team.

Responsibilities

• Monitor spa and treatment standards.
• Support the spa manager with tasks.
• Deliver exceptional treatments to guests.

Skills

Attention to detail

Customer service skills

Leadership qualities

Education

NVQ level 3 in beauty therapy or equivalent

Tools

ESPA products

Elemis products

Job description

A leading hospitality company in Manchester is seeking a Spa Supervisor to join their luxury spa team. Responsibilities include ensuring high standards of treatment, supporting the spa manager, and delivering exceptional customer service. The ideal candidate has an NVQ level 3 in beauty therapy and experience in a spa or health club environment. This role offers competitive salary and various employee benefits including discounts and health services.