Lounge Host British Airways Lounge

WSH Group; Aberdeen City; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality service provider is looking for a part-time Lounge Host at Aberdeen Airport. You will greet customers, ensure a 5-star service experience, and maintain the cleanliness of the lounge. No prior experience is required, allowing you to learn on the job. Benefits include bespoke training, opportunities for progression, holiday perks, and discounts. The role involves late shifts, approximately 22.5 hours per week, and requires passing a basic background check for airside access.

Benefits

Bespoke training and development

Opportunities for progression

16 days holiday increasing with service

Birthday holiday

Apprenticeship opportunities

Discounts on high street shops

Recognition scheme

Wellbeing assistance

Free meals on shift

Pension

Qualifications

• No experience required, just a desire for excellent customer service.
• An eye for detail and appreciation for food is necessary.

Responsibilities

• Ensure prompt and efficient service to customers.
• Assist in the preparation of food and snacks.
• Maintain cleanliness in kitchen and restaurant areas.
• Provide friendly and hygienic service.

Skills

Culinary Experience

Restaurant Experience

Food Preparation Experience

Time Management

Customer Service

Hotel Experience

Hospitality Experience

Job description

Whenever customers visit the British Airways Lounge at Aberdeen Airport youll be there to greet them with 5-star BaxterStorey service. Friendly confident and professional youll be the face of our bespoke operation making sure that delicious food and relaxation are available to every visitor.

What will you be doing as a Lounge Host :

Your task will be to uphold our high standards by making sure that our customers get a great experience. That means being smart cheerful and approachable keeping counters and displays in tip-top condition clearing tables promptly and making sure BA specifications and guests expectations are met on every shift.

• Ensure that customers are given a prompt and efficient service
• Assist in the preparation of food and snacks.
• Keep the kitchen and restaurant areas in a clean and tidy state at all times.
• Provide a friendly efficient and hygienic service to all customers.

Qualifications :

You dont need any experience just an appetite for excellent customer service an eye for detail an appreciation for good food and the rest we can teach you.

Additional Information :

Alongside working with the best teams we also offer great benefits alongside your career as a Lounge Host which include :

• Bespoke training and development
• Opportunities for progression across the UK Ireland and Europe most of our managers have been internally progressed and developed.
• 16 days holiday increasing with length of service
• Birthday holiday
• Apprenticeship (development journey) opportunities
• Discounts available on the high street shops holidays gyms and cinemas
• Recognition scheme
• Wellbeing assistance
• Free meals whilst on shift
• Pension

This role is for late shifts (normally 12 : 00 - 20 : 00) 22.5hrs per week 3 days out of 7. We are open seven days per week and bank holidays.

Please note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic order to obtain an airside pass we will need verifiable evidence of your past 5 years of work / education history.

Remote Work : No

Employment Type : Part-time

Key Skills

Culinary Experience,Restaurant Experience,Food Preparation Experience,Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Barista Experience,Bartending,POS,10 Key Calculator

Experience : years

Vacancy : 1