Loss Prevention Officer

TK MAXX; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company seeks a Loss Prevention Officer for their Southampton location. This role includes providing visible security, collaborating with staff, and enhancing the customer experience. Ideal candidates will have customer service experience and strong communication skills. A comprehensive benefits package and competitive salary are also provided. Join a dynamic team committed to maintaining a safe shopping environment.

Benefits

Competitive salary

Uniform provided

Comprehensive benefits package

In-depth training program

Qualifications

• Experience in a customer-facing role or security guard role is ideal but not essential.
• Ability to remain calm under pressure.
• Self-motivated and driven to make a difference.

Responsibilities

• Provide a visible, friendly presence at store entrances.
• Detain and prevent loss on the sales floor.
• Collaborate closely with store staff to maintain product security.
• Remain calm and professional under pressure.

Skills

Customer service experience

Strong communication skills

Calm under pressure

Self-motivated

Job description

Overview

We are looking for a Loss Prevention Officer to join our Retail team at TJX Europe. In this role you will help protect our customers, associates and assets by maintaining a safe and secure shopping environment.

Responsibilities

• Provide a visible, friendly presence at store entrances to support a positive customer experience.
• Detain and prevent loss on the sales floor while acting as an ambassador for the loss prevention function.
• Collaborate closely with store staff to maintain product security and resolve conflicts effectively.
• Remain calm and professional under pressure and communicate clearly with customers and teammates.
• Demonstrate self‑motivation, resilience and a drive to make a difference.

Qualifications

• Experience in a customer facing role within a fast‑paced retail environment or security guard role is ideal but not essential.
• Strong communication skills and the ability to remain calm under pressure.
• Self‑motivated, resilient and driven to make a difference.

Benefits

• Competitive salary.
• Uniform provided.
• Comprehensive benefits package including employee assistance program, associate discount and service awards.
• In‑depth training programme at start.

Location

Address: 64-65 Above Bar Street, Southampton G1 2AU
Location: EUR TK Maxx UK Store 104 - Southampton

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.