Loss Prevention Officer

TK Maxx; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a leading off-price retailer as a Loss Prevention Officer. In this role, you'll be the friendly face at the entrance, ensuring a safe and welcoming environment for customers and associates. You'll receive comprehensive training and support to develop your skills in loss prevention, conflict resolution, and customer service. This is an exciting opportunity to grow within a dynamic company that values its employees and fosters a culture of collaboration and recognition. If you're self-motivated and passionate about making a difference, this role is perfect for you.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience as a visible presence.
• Deter loss on the sales floor while maintaining security.
• Work closely with the store team for effective conflict resolution.

Skills

Customer Service

Conflict Resolution

Communication

Resilience

Job description

TJX is an exciting place to work, and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

At TJX Europe

Every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense—you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world's leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're committed to putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates, and assets safe. Experience in a customer-facing role, within a fast-paced retail environment or security guard role, is ideal but not essential.

In this role

1. You will support a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
2. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
3. You will work closely with the store team to maintain security of our products and aim to deliver effective conflict resolution when required.
4. You need to demonstrate your ability to remain calm and professional under pressure.
5. You should be self-motivated, resilient, and driven to make a difference with a natural ability to communicate.

In return, you'll receive an in-depth training program when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be supported by our fun and caring team.

As a TJX Europe associate, you'll enjoy benefits such as:

• Competitive Salary
• Uniform Provided
• Comprehensive benefits supporting your mental, physical, and financial wellbeing, including access to an employee assistance program, associate discount, and service awards

Join us, and you'll be part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, work hard, have fun, and give back to causes we care about.

This role will be one you won't just like but love.

While we're proud of our past success, we're most excited about our future. We strive to provide opportunities for growth, recognition, and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

Address

Unit 8 Fosse Park West

Location

EUR TK Maxx UK Store 793 - Leicester Fosse Park