London On-Site Facilities & Front Desk Lead

Sodexo; United Kingdom; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking a Facilities Coordinator in London to ensure high standards of building services. The role involves customer service, maintenance of facilities, and acting as a point of contact for visitors and staff. Candidates should have experience in customer service and strong communication skills. Competitive salary up to £35,000 plus a performance-based bonus is offered.

Benefits

Unlimited access to an online wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Career growth opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Experience in a facilities, front-of-house, or customer service-focused environment.
• Strong communication and interpersonal skills.
• Proactive and solutions-focused, with a sense of ownership and responsibility.
• Familiarity with basic health & safety and building management protocols is desirable.

Responsibilities

• Ensure the assigned floor area is maintained to a high standard at all times.
• Provide a professional, friendly, and effective reception service.
• Deliver exceptional customer service to all building users.
• Take ownership of issues, resolving them promptly.
• Enforce site rules and standards, particularly around health & safety.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Proactive attitude

Job description

A leading facilities management company is seeking a Facilities Coordinator in London to ensure high standards of building services. The role involves customer service, maintenance of facilities, and acting as a point of contact for visitors and staff. Candidates should have experience in customer service and strong communication skills. Competitive salary up to £35,000 plus a performance-based bonus is offered.