London Night Concierge – 4-on/4-off, 24 Days Leave

Encore; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading property management company in London is seeking a Concierge to join their team. The role involves welcoming residents, managing security, and ensuring a pleasant atmosphere. Ideal candidates will have strong customer service skills, excellent communication abilities, and a proactive approach to problem-solving. This position offers generous annual leave and various health and wellness perks.

Benefits

24 Days Annual leave (Inclusive of Bank holidays)

Cycle to Work Scheme

MediCash

SmartHealth – Online health services for you and your immediate family

Eye Care Vouchers

Perkbox Rewards

Company Social Events

Pension Plan

Qualifications

• Experience as a concierge is a plus, but customer service or security background is valued.
• Excellent communication skills – both written and verbal.
• Health & safety qualifications are advantageous but not essential.

Responsibilities

• Greet residents and visitors, handle queries and maintenance requests.
• Address issues promptly, escalate concerns when needed.
• Conduct regular site walk-arounds, check IDs, and monitor safety.
• Handle and record deliveries for residents.
• Keep the concierge area and lobby presentable.
• Perform safety checks and assist with fire safety measures.
• Offer local advice and recommendations to enhance experiences.

Skills

Customer service skills

Communication skills

Problem-solving skills

Attention to detail

Job description

A leading property management company in London is seeking a Concierge to join their team. The role involves welcoming residents, managing security, and ensuring a pleasant atmosphere. Ideal candidates will have strong customer service skills, excellent communication abilities, and a proactive approach to problem-solving. This position offers generous annual leave and various health and wellness perks.