Logistics Manager

One to One Personnel; Greater London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A staffing agency is seeking a Logistics Manager based in Sidcup, Kent. The successful candidate will oversee a team of Field Service Engineers, manage training processes, and ensure efficient logistics operations. This role requires excellent people skills, strong organisational abilities, and proficiency in Microsoft Office. Offering a salary between £32,000 and £38,000, this position will be on-site from Monday to Friday with hours starting at 07:00.

Qualifications

• Experience managing and supporting teams in a logistics environment.
• Ability to oversee training and onboarding processes.
• Proficient in coordinating schedules and logistics operations.

Responsibilities

• Manage and support a team of Field Service Engineers.
• Conduct regular 1:1 reviews with Field Service Technicians.
• Ensure efficient logistics operations and training.

Skills

Excellent people skills

Strong organisation

Efficiency

Commercial awareness

Good Microsoft Office ability

Job description

Logistics Manager

GBP32,000 - GBP38,000 Mon Fri, 07:00 On-site Sidcup, Kent

Role Overview

Reporting to the Operations Director, you will manage and support a team of Field Service Engineers, oversee training and onboarding, coordinate scheduling, and ensure efficient logistics operations. This role requires excellent people skills, strong organisation, efficiency, commercial awareness, and good Microsoft Office ability.

Key Responsibilities

• Support Field Service Engineers with equipment training (Pro Cloud, BEST and in field) and maintain accurate training records
• Onboard new field staff and deliver full induction processes
• Oversee Zone 3 Refurbishment Suite workflow, staffing and throughput
• Provide support to field teams mainly at DA14 5HS, with occasional work at Slade Green (DA8 2DH)
• Plan, organise and schedule internal and external training sessions
• Assist Customer Service with day to day scheduling or rota issues
• Ensure engineers hold correct parts to maximise first time fix rates
• Conduct regular QC/HS vehicle swab checks
• Ensure field staff have correct uniform, PPE and maintain professional appearance
• Manage parking fine queries
• Record sickness and absence on the ATLAS system
• Plan and manage staff annual leave to ensure sufficient business coverage
• Produce weekly/monthly on call and field schedules, including Saturday staffing (manager does not work Saturdays but must schedule them)
• Identify training and development needs within the field team
• Report shortages of parts across all contracts
• Conduct regular 1:1 reviews with Field Service Technicians
• Deliver training to external partners/clients when required
• Oversee fleet management
• Contribute as a key member of the management team, attending meetings and supporting operational outcomes

Hands On Technical & Logistics Duties

• Fault find, repair and service equipment to a high standard across homes, hospitals, care homes, schools and head office
• Deliver and demonstrate equipment following correct handover procedures
• Collect equipment as required
• Carry out planned preventative maintenance
• Respond to COE repair/call outs
• Follow strict infection-control and health & safety procedures
• Maintain vehicle security and serviceability
• Take accountability for company assets and equipment
• Complete all job sheets and paperwork accurately, including obtaining signatures
• Maintain required van stock levels
• Produce consistent, high quality work and follow company policies at all times

If you feel you have all the skills required for this position, then please do not hesitate to contact One to One Personnel on (phone number removed) or contact Julie or Aimee on (url removed) or (url removed) We look forward to hearing from you!