Logistics Coordinator

Jonathan Lee Recruitment Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment consultancy is seeking a Logistics Coordinator for a role based in Redditch. This position involves managing customer orders, booking shipments, and coordinating with suppliers in the transport and freight forwarding industry. The successful candidate will have solid industry experience and strong communication skills, with a focus on exceptional customer service. This role will require flexibility, including shift work and weekends, to ensure smooth operations. The ideal candidate will thrive in a dynamic and fast-paced environment.

Qualifications

• Solid experience in transport and freight forwarding industry.
• Ability to manage and develop customer accounts.
• Proficient in MS Office, email, and databases.
• Proactive and organized mindset, able to multitask effectively.

Responsibilities

• Manage customer enquiries and orders via phone and email.
• Book and track shipments while providing quotes.
• Liaise with suppliers and respond to customer needs.
• Ensure all jobs are completed and checked before invoicing.
• Communicate with internal teams for seamless coordination.

Skills

Transport and freight forwarding experience

Strong communication skills

Customer account management

MS Office proficiency

Organizational skills

Job description

Logistics Coordinator (Day Shift)

Are you ready to take the next step in your logistics career? This is an exciting opportunity to join a dynamic and fast-paced environment as a Logistics Coordinator. This company is at the forefront of the transport and freight forwarding industry, offering you the chance to be part of a team that values innovation, customer service excellence, and professional growth. If you are looking for a role where you can make a tangible impact and thrive under pressure, this could be the perfect fit for you.

What You Will Do:

• Manage customer enquiries and orders via phone and email, ensuring they are accurately loaded onto the system.
• Book and track shipments, providing quotes for EU and UK transport while offering cost-effective solutions.
• Liaise with suppliers to source transport and respond to customer needs, including handling line stoppages and arranging airfreight.
• Ensure jobs are closed out efficiently by obtaining necessary documentation, such as PODs and purchase orders.
• Maintain accurate system data, ensuring all jobs are completed and checked prior to invoicing.
• Communicate effectively with internal teams, including Operations, Accounts, and the Warehouse, to ensure seamless coordination.

What You Will Bring:

• Solid experience working within the transport and freight forwarding industry, with European planning experience being essential.
• Strong communication skills and the ability to manage and develop customer accounts.
• Proficiency in MS Office, email, and databases, with a good level of numeracy and literacy.
• A proactive and organised mindset, with the ability to multitask and prioritise effectively under pressure.
• A 'can-do' attitude and a customer-focused approach, with a drive to deliver exceptional service.

In this role, you will play a vital part in ensuring the smooth and efficient movement of goods, contributing to the company s commitment to providing high-quality service at the right cost. Your ability to stay focused, manage multiple priorities, and maintain clear communication will be key to your success in this position.

Location & Working Hours:

This role is based in Redditch and will require flexibility, including shift work and occasional travel to customer and supplier sites. Fully based on site (no hybrid working). The hours of work are Monday Sunday, 4 on, 4 off basis, weekend working included, 7:00am 19:00pm.

Interested?

If you are ready to take on the challenge of becoming a Logistics Coordinator and want to be part of a company that values your expertise and ambition, apply now to take the first step towards an exciting new opportunity.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.