Logistics Coordinator

ZipRecruiter; Bromsgrove; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading distribution machinery packaging company is seeking a Logistics Coordinator in Bromsgrove. In this role, you will manage service orders, schedule maintenance, and coordinate with multiple teams to ensure efficient operations. The ideal candidate should have proven experience in administration, strong organizational and communication skills, and be comfortable with management systems. The position offers a salary of £30,000 – £40,000, with a hybrid work arrangement after training.

Benefits

25 days holiday + bank holidays

Negotiable pension

Hybrid working

Qualifications

• Proven experience in a coordination or service admin role.
• Strong organizational and communication skills are essential.
• Ability to manage priorities under pressure.
• Comfortable using service/order management systems.
• Confident in working with multiple teams.

Responsibilities

• Main point of contact for engineers regarding jobs and parts.
• Manage and prioritize service orders effectively.
• Liaise with internal departments for smooth operations.
• Ensure scheduled maintenance is followed up correctly.
• Track parts to avoid delays.

Skills

Organizational skills

Communication skills

IT skills

Time management

Tools

Service/order management systems

Job description

Job Description

A fantastic opportunity has arisen for a Logistics Coordinator to work for one of the leading distribution machinery packaging companies in the UK. We are seeking an organized and proactive Service Coordinator to support a busy team of 9 engineers. You will be responsible for managing service orders, scheduling planned maintenance, tracking parts and purchasing, and coordinating cross-functionally to ensure a seamless end-to-end process.

Logistics Coordinator - Bromsgrove

Salary: £30,000 – £40,000 DOE

Hours: Monday to Friday, 08:30 – 17:00

Hybrid Working: 1–2 days WFH after training

Benefits: 25 days holiday + bank holidays, negotiable pension

This role is ideal for someone who thrives in a fast-paced environment and enjoys being at the heart of service operations.

Key Responsibilities:

1. Be the main point of contact for engineers regarding jobs, parts, and schedules
2. Manage and prioritize service orders, including re-bookings and reactive changes
3. Liaise with internal departments (e.g., warehouse, purchasing, customer service)
4. Ensure planned maintenance is scheduled and followed up correctly
5. Track the movement and availability of parts to avoid delays
6. Maintain accurate records in the system and support service reporting

Essential Requirements:

• Proven experience in a coordination or service admin role
• Strong organizational and communication skills
• Ability to stay calm and manage priorities under pressure
• Good IT skills – comfortable using service/order management systems
• Confident working with multiple teams and managing expectations

If you are interested in this exciting Service Coordinator position, please contact us or call 01254781300. Reference: SER-IN.