Logistics Contracts Manager

TipTopJob; Stoke-on-Trent; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading logistics company in Stoke-on-Trent is seeking an experienced Logistics Contract Manager to oversee a key customer contract. The role involves full budgetary responsibility and requires strong commercial acumen and leadership skills. As the main point of contact for clients, you will manage service delivery and drive cost-saving initiatives across logistics operations. Ideal candidates will possess a minimum of 5 years' experience in logistics management and a relevant degree. This permanent office-based role offers a competitive salary between GBP 45,000 and GBP 50,000 per annum.

Benefits

Competitive salary

Strategic leadership opportunities

Career progression

Qualifications

• Minimum 5 years experience in logistics, 3PL, warehousing, or supply chain contract management.
• Proven track record managing commercial contracts and customer accounts.
• Knowledge of UK/EU logistics and transport regulations.

Responsibilities

• Act as main point of contact for the client, managing service delivery.
• Oversee transport functions, subcontractor relationships, and fleet compliance.
• Chair client review meetings and produce KPI reports.

Skills

Commercial contract management

Leadership

Operational efficiency

Stakeholder management

Data analysis

Education

Degree in Business, Logistics, Supply Chain, or Transport Management

Tools

TMS

ERP platforms

Excel

Job description

Stoke:on:Trent, Staffordshire ST6

A GBP 45,000 : A GBP 50,000 per annum

Permanent office:based role working Monday to Friday

About The Role

Hawk 3 Talent Solutions are seeking an experienced Logistics Contract Manager for a company based in Stoke:on:Trent, to take ownership of a key customer contract, ensuring operational excellence, financial performance, and customer satisfaction. This is a senior role with full budgetary responsibility, requiring strong commercial acumen, leadership skills, and the ability to deliver sustainable change across logistics operations.

You will act as the main point of contact for the client, managing service delivery in line with SLAs, driving cost:saving initiatives, and overseeing transport and distribution functions.

Key Responsibilities

• Full budgetary and commercial responsibility for the assigned contract.
• Manage open:book commercial models, weekly cost reporting, and invoicing accuracy.
• Lead contract development and implement strategic change initiatives.
• Oversee transport functions, subcontractor relationships, and fleet compliance.
• Chair client review meetings, produce KPI reports, and ensure SLA delivery.
• Drive cost control, operational efficiency, and continuous improvement.
• Ensure compliance with health and safety, legislation, and company standards.
• Recruit and manage colleagues in line with agreed budgets.
• Lead daily team meetings, 1:2:1 reviews, and manage escalated operational issues.

Candidate Requirements

• Degree in Business, Logistics, Supply Chain, or Transport Management (desirable).
• Minimum 5 years experience in a logistics, 3PL, warehousing, or supply chain contract management role.
• Proven track record managing commercial contracts and customer accounts.
• Experience with HGV fleet operations, subcontractor networks, and large:scale distribution contracts.
• Strong financial and commercial acumen, including P and L management, pricing models, and tendering.
• Knowledge of UK/EU logistics and transport regulations.
• NEBOSH or IOSH certification (desirable).
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency with TMS, ERP platforms, and advanced Excel/data analysis.

Whats on Offer

• Competitive salary of A GBP 45,000 : A GBP 50,000 per annum.
• Opportunity to lead a high:profile logistics contract with full autonomy.
• A role that combines strategic leadership with hands:on operational management.
• Career progression within a growing logistics environment.

Apply today to take the next step in your logistics career and lead a contract operation that makes a real impact.

Closing Date

Closing date is 7.2.2026 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future