Logistics Account Manager

Adecco; England; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading recruitment agency is seeking a Logistics Account Manager to oversee operational performance and manage customer relationships in Hungerford. The role requires strong logistics skills and communication abilities. You'll ensure compliance with KPIs, build relationships with clients, and manage account expectations effectively. A full UK driving licence and vehicle access are necessary. If you're looking for a permanent position with potential for growth, apply before January 10th, 2026.

Qualifications

• Full UK Driving Licence and access to own vehicle required.
• Experience in logistics management preferred.

Responsibilities

• Manage customer accounts for operational performance.
• Monitor SLAs and KPIs, escalate issues when necessary.
• Build and maintain strong customer relationships.
• Coordinate with internal teams for fulfilment.
• Prepare invoices in accordance with procedures.
• Track order volumes and stock movements.
• Communicate proactively about delays or changes.

Skills

Customer relationship management

Logistics process management

Communication skills

Problem-solving

Job description

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford.

Key Duties & Responsibilities:

• Manage the day‑to‑day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes.
• Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary.
• Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates.
• Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements.
• Prepare and issue accurate invoices in line with agreed customer rates and company procedures.
• Track order volumes and stock movements to support effective warehouse planning and resource allocation.
• Manage customer expectations by communicating proactively about delays, changes, or service impacts.
• Attend internal and external meetings to review account performance and identify opportunities for improvement.
• Ensure compliance with health and safety procedures, escalating any risks through the correct channels.
• Identify and implement process improvements to enhance efficiency and strengthen customer satisfaction.

Details:

Monday – Friday
Fully office based
£27,000‑£29,000 depending on experience.

Please only apply if you have a Full UK Driving Licence and have access to your own vehicle due to the location of this role.

Apply now!

Job Information

• Job Title: Logistics Account Manager
• Location: (not specified)
• Posted: (not specified)
• Closes: Jan 10th 2026
• Sector: Administration
• Contract: Permanent
• Hours: Full Time

Adecco – EEO & Disability‑Confidence Statement

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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