Lobby Host: Warm Welcome & VIP Guest Concierge

BEACH ROAD HOTEL (1886) LTD.; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious hotel in the UK is seeking a warm and professional Lobby Host. This role is responsible for ensuring an exceptional guest experience by greeting visitors, coordinating with staff, and maintaining lobby security. Candidates must have a diploma or degree in hospitality and at least 1 year of experience. The position offers a dynamic work environment and various benefits including a 5-day work week and comprehensive insurance coverage.

Benefits

5-day Work Week

Duty Meals provided

Colleagues’ Discount at Accor Hotels

Medical and Wellness Benefit

Qualifications

• Minimum 1 year of relevant experience in hospitality.
• Ability to communicate in a second language (Mandarin preferred).
• Naturally warm and polished presence.

Responsibilities

• Greets and acknowledges all residents and visitors with warmth.
• Coordinates with departments to ensure guests are attended to.
• Acts as the first line of staff for security and access control.

Skills

Excellent communication skills

Exceptional interpersonal skills

Strong situational awareness

Organized and self-motivated

Education

Diploma or Degree in hospitality or related field

Tools

Computer skills

Job description

A prestigious hotel in the UK is seeking a warm and professional Lobby Host. This role is responsible for ensuring an exceptional guest experience by greeting visitors, coordinating with staff, and maintaining lobby security. Candidates must have a diploma or degree in hospitality and at least 1 year of experience. The position offers a dynamic work environment and various benefits including a 5-day work week and comprehensive insurance coverage.