Liverpool In-Store Tech & Customer Service Advisor

Virgin Media Ltd; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications provider in Liverpool is seeking a Retail Advisor to deliver exceptional customer service. This role involves welcoming customers, understanding their needs, and recommending suitable products and solutions. Ideal candidates will be confident, possess strong communication skills, and have an interest in technology. The position offers a competitive hourly rate of £12.40, private medical cover, excellent leave policies, and a supportive team environment.

Benefits

Private medical cover

Market-leading leave policies

Excellent pension scheme

Qualifications

• Experience in retail, sales, or customer service is advantageous.
• Flexibility to adapt to different shifts and customer demands.
• Genuine interest in technology and enhancing customer lives.

Responsibilities

• Welcome customers with a friendly attitude.
• Build rapport to understand customer needs.
• Showcase products and meet performance goals.
• Maintain an inviting store environment.

Skills

Confidence

Communication skills

Passion for delivering great service

Proactive attitude

Team spirit

Job description

A leading telecommunications provider in Liverpool is seeking a Retail Advisor to deliver exceptional customer service. This role involves welcoming customers, understanding their needs, and recommending suitable products and solutions. Ideal candidates will be confident, possess strong communication skills, and have an interest in technology. The position offers a competitive hourly rate of £12.40, private medical cover, excellent leave policies, and a supportive team environment.