Live In Apprentice Night Receptionist in Kensington Hotel / Backpackers

Saint James Backpackers Hostel London; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A London-based hostel is seeking an Apprentice to work night shifts and study towards a Hospitality Team Member Apprenticeship. Responsibilities include guest check-ins, managing bookings, and overseeing housekeeping tasks. Starting pay includes accommodation and meals. This is a great opportunity to gain experience in hospitality and develop your skills in a vibrant setting.

Benefits

Free accommodation

Free breakfast and dinner

Monthly bonus for excellence

Free fast wifi

Qualifications

• Willingness to undertake an apprenticeship while working.
• Ability to manage housekeeping and ensure functionality.
• Good communication and team-working skills.

Responsibilities

• Check in/out guests and handle queries.
• Take payments and process bookings.
• Ensure room availability is accurate.
• Manage the housekeeping team.
• Facilitate smooth operation of the hostel.

Job description

Overview

We believe this represents an excellent opportunity to:

• Work in a Kensington/Chelsea hostel/hotel
• Gain a highly respected vocational qualification

You must be willing to be considered for an Apprentice position and to work and study at the same time.

Work

• Checking in/out guests and dealing with their queries
• Taking payments
• Processing bookings
• Checking and correcting any room/bed availability errors
• Managing the housekeeping team
• Ensuring the smooth and optimal functioning of the hostel

You would be doing 4 night shifts per week, 7pm–7am.

Study / Hospitality Qualification

You would study towards a Hospitality Team Member Apprenticeship Level 2.

See https://hittraining.co.uk/apprenticeship/hospitality-team-member-apprenticeship/

This is a 12 month course which we will pay for and will pay you to do 3 hours of study per week – outside of your working hours.

Remuneration Package

• Starting pay will be at least the minimum wage for an apprentice and will be dependent on your skills and experience. For the 4 shifts per week you can expect to earn at least £1,200 per month plus free accommodation and free breakfast and dinner.
• Monthly bonus for excellence behaviours / going above and beyond
• Accommodation in a staff dormitory (you can opt not to live in the hostel)
• Use of laundry facilities (to wash and dry your clothes and bed linen)
• Free breakfast and free dinner (which you'd help cook once per week)
• Free fast wifi
• Free food available at other times to e.g. cook lunch/snacks. Basic foodstuffs are provided; if there are other items you want, we will buy reasonable and basic items.

Development & Benefits

• Improve your communication skills
• Improve team-working skills
• Improve social skills and confidence
• Gain managerial experience in the hospitality environment

And you'll get to explore London living in one of the best areas — Kensington and Chelsea. You'll make friends for life in the hostel too.