Linen Services Operative

NHS; Sunderland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider is seeking a passionate Linen Services Operative in Sunderland. The role involves assisting in linen service provisions and delivering quality linen to NHS facilities. Candidates should have experience in healthcare and the ability to communicate effectively. This position offers a supportive team environment focused on high standards of service. Interested individuals are encouraged to apply and contribute to the operational excellence of facilities management.

Benefits

Fitness Centre access

Cycle to work scheme

Childcare Co-ordinator support

Qualifications

• Experience of working where there is frequent face-to-face contact with the public.
• Experience of working in a healthcare environment.
• Commercial laundry experience.

Responsibilities

• Assist in the provision of an integrated Linen Service.
• Deliver clean linen to wards and departments.
• Maintain cleanliness of laundry trolleys.

Skills

Communication skills

Ability to prioritize instructions

Education

Basic Numeracy and Literacy education

Job description

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Linen Services Operative

The closing date is 06 January 2026

CHoICE are seeking a passionate, hardworking and reliable individual (35 hours per week) to join our team and fulfil the role of Linen Service Operative.

An exciting opportunity for those who are motivated, flexible, task‑focused and have excellent communication skills.

If you are ambitious, caring, a team player and strive to deliver high standards, we would like to hear from YOU!

You would be responsible for assisting in the provision of an integrated Linen Service and delivery system, providing quality linen and uniform services to Sunderland & South Tyneside NHS Foundation Trust and commercial customers.

Choice Facilities Services work together to deliver nationally recognised high‑quality, safe, cost‑effective services for the people, patients and stakeholders, attract and retain employees who are proud to recommend our services, and deliver a wide range of high‑quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.

ChoiceFacilities provides a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites.

To join a friendly, organised and positive working environment, apply for the role of Linen Service Operative.

Main duties of the job

Please visit Gov.UK for further information. Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. You are requested to consider this when making your application.

• To store articles and remove soiling in accordance with Department of Health and Control of Infection guidelines.
• To undertake full training in all aspects of linen duties and all linen equipment and to participate in rotation.
• To fold and pack linen ready for distribution.
• To assist in linen deliveries to Sunderland Royal Hospital.
• To maintain cleanliness of laundry trolleys.
• To follow work schedules to assist in the collection of used linen from wards, departments, and theatres.
• To assist in the sealing of used linen into laundry bags.
• To ensure laundry trolleys are retained in correct location.
• To follow work schedules to assist in the timely delivery of clean linen to wards and departments.
• To operate any monitoring equipment as required to ensure efficient stock control.
• To ensure linen distribution centre is maintained in a clean and safe state.
• To sort, classify and account for all linen sent for processing.

About us

Please help us by adding your telephone number to your application form – this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE – trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion – our Team contributes to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part‑time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co‑ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job responsibilities

To assist in the provision of an integrated Linen Service and delivery system, providing quality linen and uniform services to Sunderland & South Tyneside NHS Foundation Trust and commercial customers.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Qualifications

• Basic Numeracy and Literacy education.

Other

• Please provide a contact telephone number.

Experience

• Experience of working where there is frequent face‑to‑face contact with a cross‑section of general public.
• Experience of working in a healthcare environment.
• Commercial laundry experience.

Skills & Knowledge

• Ability to accept and prioritise instructions.

Physical Skills

• Combination of bending/lifting/standing and walking with frequent requirement for physical effort.
• Ability to work in busy environment.
• Able to undertake varied manual handling tasks including: use of machinery, movement of beds and other equipment.

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)