Lifelong Learning Library Adviser - City Wide - 12888_1766501231

City of Edinburgh Council; City of Edinburgh; On-site; GBP 26,000 - 29,000; Full time

Job summary

A city council in the UK is seeking a Lifelong Learning Library Adviser to support community members, especially young people. You will help develop digital skills and promote literacy through various programs. Successful candidates will exhibit excellent customer service and engagement skills. This position offers a fixed-term contract until 30/06/2026 with competitive salary options. Staff are expected to work across multiple libraries within the city, enhancing community interactions and opportunities for learning.

Qualifications

• Ability to deliver excellent customer service.
• Understanding of community needs and issues faced by young people.
• Experience in youth engagement is welcomed.

Responsibilities

• Support community members in developing digital skills.
• Engage with young people to provide a safe and trusted environment.
• Work across various libraries in the city.

Skills

Customer service skills

Engagement with young people

Digital skills development

Job description

Lifelong Learning Library Adviser - fixed term until 30/06/2026
North West and South West
Salary: £26,337 - £28,835 (pro-rata for part-time)
Hours: 36 per week, 52 weeks
Posts are shift working and include some Saturdays and evenings. See patterns below for more information. In your application, please let us know which of the options you are interested in.

Our libraries are at the heart of their communities. Members of staff work with their community to help create a thriving place to live and to help reduce poverty and inequality. We support users to develop their digital skills, and we help them get the information and advice they need. Our staff encourage babies and children to develop their language and reading ability through programmes like Bookbug and Read, Write Count. We help those of all ages in the community who struggle with loneliness by providing them with a place to meet and connect. We provide a full range of books and other resources to help everyone to live, learn and work.

Young people are regular users of libraries and can range from structured activity to simply meeting up with friends. It is vital that our staff have a broad understanding of the issues faced by young people and that individually or as part of the team, you are willing to engage with and support young people and maintain a positive, safe and trusted environment. Any youth engagement experience will be welcomed.

To be a successful member of our team you must be able to show that you can deliver excellent customer service and that you can understand the needs of different parts of the community.

If you could be an effective team player in a service that puts customers first, please apply. If you are invited to interview, we will ask you your preferred hours and discuss with you the permanent and temporary positions. Whilst we recruit to teams in individual libraries, staff are expected to work in any library across the city.

The City of Edinburgh Council is committed to recruiting people who will deliver high quality public services to our diverse communities within the city of Edinburgh. As an equal opportunity employer, we recognise and value the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings. We are committed to building an inclusive recruitment culture where all people feel valued, included and able to be at their best. We warmly invite people to take this opportunity to demonstrate their ability regardless of age, disability, sex, gender, race, marital status, sexual orientation, religious or political beliefs.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Happy to talk flexible working.

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View Lifelong Learning Library Adviser job description

Working Patterns:

36hr

Monday Tuesday & Wednesday: 9.45am-5pm OR 12.45pm-8pm (fortnightly rotation)
Thursday & Friday: 9.45am - 5pm
Saturday: 9.45am-5pm (Every 3 weeks)

30.38hrs

Week 1&2: Monday Tuesday & Wednesday: 9.45am-5pm OR 12.45pm-8pm (fortnightly rotation)
Week 1: Thursday: 9.45am - 5pm, Friday: OFF, Saturday: OFF
Week 2: Thursday: OFF, Friday: 9.45am - 5pm, Saturday 9.45am - 5pm.

29.17hrs

Monday Tuesday & Wednesday: 9.45am-5pm OR 12.45pm-8pm (fortnightly rotation)
Thursday: OFF
Friday: 9.45am - 5pm
Saturday: 9.45am - 5pm (Fortnightly)