Life Claims Assessor - Empathetic & End-to-End

Aviva; Nether Poppleton; Hybrid; GBP 20,000 - 40,000; Full time

Job summary

A leading insurance company in the UK is looking for a Protection Specialist Claims Assessor to join their team. You will assess life, terminal illness, and critical illness claims, ensuring a supportive experience for customers. The ideal candidate possesses strong communication skills and experience in managing claims independently. This role offers a competitive salary, bonus opportunities, and generous benefits including a pension scheme and wellbeing support, all within a flexible working environment.

Benefits

Competitive salary

Bonus opportunity

Generous pension scheme

29 days holiday plus bank holidays

Private Medical Benefit

Discount on Aviva products

Free Aviva shares

Supportive policies

Flexible benefits

Paid volunteering days

Qualifications

• Experience in assessing life-related protection claims.
• Knowledge of legal aspects relevant to claims processing.
• Ability to manage claims from start to finish independently.

Responsibilities

• Assess life claims with empathy and clarity.
• Guide customers through their claims journey.
• Manage a portfolio of claims and suggest improvements.

Skills

Experience assessing life-related products

Knowledge of legal aspects like probate and CIDRA rules

Experience managing claims end-to-end

Strong communication skills

Confidence in making decisions

Job description

A leading insurance company in the UK is looking for a Protection Specialist Claims Assessor to join their team. You will assess life, terminal illness, and critical illness claims, ensuring a supportive experience for customers. The ideal candidate possesses strong communication skills and experience in managing claims independently. This role offers a competitive salary, bonus opportunities, and generous benefits including a pension scheme and wellbeing support, all within a flexible working environment.