Licensing and Commercialisation Officer

Coventry City Council; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority is seeking a Licensing & Commercialisation Officer to manage day-to-day licensing operations, ensuring compliance with legal requirements and City Council policies. The role requires strong communication and organizational skills, along with experience in a licensing or customer-focused legal environment. Candidates should be confident in dealing with various stakeholders to achieve desired outcomes. A commitment to inclusivity and diverse perspectives is essential for the work environment.

Benefits

Fantastic rewards and benefits package

Qualifications

• Experience working in a licensing or similar customer-focused legal environment.
• Understanding of licensing and gambling legislation, regulations, and policies.
• Ability to prioritize workload and meet deadlines under pressure.

Responsibilities

• Oversee day-to-day operations regarding licensing functions.
• Assess licensing applications for compliance with legal requirements.
• Provide pre-application advice service to assist businesses.

Skills

Experience in licensing

Good written and oral communication skills

Organizational skills

Ability to build relationships

Knowledge of legislation

Job description

The successful candidates will be working in our Regulatory Services team, which is made up of multi-disciplinary professionals, including Licensing, Trading Standards, Food and Safety, Housing Enforcement and Property Licensing. These specialisms embrace a range of service areas used by the community, which primarily involve people, businesses or organisations needing to obtain some form of consent or are required to comply with various legal provisions. We are seeking positive, experienced, enthusiastic, talented and driven professionals who care about the development of our great city to join our busy, top-performing, forward-thinking team. We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

Our Values

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

This is an exciting opportunity to be part of a team working in a fast-paced environment. The City is diverse and has a vibrant night‑time economy. You will be a member of the Licensing team responsible for the day-to‑day operation in respect of the licensing function (including the licensing of alcohol sales, public entertainment, cinema, theatre, late night refreshment, sex establishments, gambling, scrap metal dealers and motor salvage operators) in Regulatory Services. You will assess licensing applications to ensure compliance with legal requirements and City Council policies and to ensure the appropriate processing and issue of licences in accordance with statutory guidance and agreed policies and procedures. You will also be responsible for providing a discretionary chargeable pre‑application advice service to assist businesses and new applicants.

Who are we looking for?

Do you have experience working in a licensing or similar customer‑focused legal environment? If yes, we want to hear from you! As a Licensing & Commercialisation Officer, you will have knowledge and understanding of legislation with licensing and gambling and any associated regulations and policies relevant to the service area, including enforcement. We are looking for someone with the ability to deal confidently with a wide range of people, including licensees, members, solicitors, senior council officers, police, etc. You will need to have good written and oral communication skills. Organisational skills to enable workload prioritisation and meeting deadlines whilst working under pressure are key. When applying for this role, you will be asked to write a personal statement. Please include the following examples in your application:
Experience working within a licensing and/or customer‑focused compliance environment.
Examples of dealing with customers and building relationships with businesses to get desired outcomes.
Ability to work on your initiative and generate ideas to solve problems.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long‑term health condition

Interview date

15th January 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting‑edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies