Library User Support Assistant

Creative Scotland; Glasgow; On-site; GBP 28,000 - 32,000; Part time

Job summary

An art institution in Glasgow is seeking a Library User Support Assistant to work within the Library Services Department. This role involves supporting library users and working closely with the library team to provide effective use of library and IT facilities. Candidates should have HND qualifications, developed ICT skills, excellent communication and organizational abilities, and the capacity to work independently. The position is permanent at 17.5 hours per week, offering a grade 4 salary of £28,031 - £31,236 pro rata.

Qualifications

• Educated to HND or equivalent.
• Developed ICT skills and experience of e-learning in a HE/FE environment.
• Excellent communication, organisational and IT skills.
• Ability to manage workload independently.

Responsibilities

• Undertake a wide range of duties to support users in the library and related IT facilities and software.
• Work closely with the Library team to support key activities in Library Services.

Skills

Developed ICT skills

Excellent communication skills

Organisational skills

IT skills

Ability to manage workload independently

Education

HND or equivalent

Job description

Overview

Glasgow School of Art

Library User Support Assistant (0.5 FTE)

Deadline: 08 February 2026 at 23:59

Library User Support Assistant (0.5 FTE) | Library Services | Location: Glasgow, G3 6RQ | Grade 4, £28,031 - £31,236 per annum pro rata | Permanent | 17.5 hours per week

The Glasgow School of Art is looking to appoint a User Support Assistant to work within the Library Services Department. Working closely with the Library team (Collections, Learning Technology and User Services) to support a wide range of duties to ensure that all users are able to make effective use of library, learning technology systems and Library IT facilities and software.

Responsibilities

• Undertake a wide range of duties to support users in the library and related IT facilities and software.
• Work closely with the Library team (Collections, Learning Technology and User Services) to support key activities in Library Services.

Qualifications

• Educated to HND or equivalent.
• Developed ICT skills and experience of e-learning in a HE/FE environment.
• Excellent communication, organisational and IT skills.
• Ability to manage workload independently.

Details

Closing date for submission of completed applications: 23:59 (GMT) Sunday 8th February 2026

Interviews for this post will take place week commencing 16th February 2026

For full details and to apply online, please visit: https://gsa.engageats.co.uk/V2/Vacancy

Visa and eligibility

If you don’t currently have the right to work and live in the UK, we are unable to offer sponsorship for skilled worker visa for this role as it does not meet the Home Office eligibility requirements. Details can be found on the Home Office website - https://www.gov.uk/skilled-worker-visa

Enquiries

If you have any questions regarding the role, please contact [e-mail]

Equality, diversity and inclusion

The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience.

We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.

To view our Fair Work statement, please click here and to view our Equality, Diversity and Inclusion documents here.

Registered Charity Number SC012490.

STRICTLY NO AGENCIES.

Other

The deadline is Sunday 08 February 2026 at 23:59.

TAGGED:
Crafts / Design / Education / Fashion / Film / Traditional Arts / Visual Arts / Literature and Publishing / Cultural Policy