Library Operations and Engagement Manager

The University Of South Wales; Pontypridd; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading university in Wales is seeking a skilled manager to oversee library spaces and resources. This full-time permanent position involves collaboration with various departments to ensure inclusive and student-centred services. The role requires strong organisational and interpersonal skills, flexibility for some remote work, and regular on-site presence in Pontypridd. The ideal candidate will contribute to a dynamic environment focused on continuous service improvement and user experience.

Qualifications

• Experience in library management or related field.
• Strong understanding of user experience principles.
• Ability to engage with diverse stakeholders.

Responsibilities

• Manage and develop library spaces across all USW locations.
• Collaborate with teams to ensure inclusive services.
• Line-manage the USW Museum Art Collection and Archives.

Skills

Organisational skills

Interpersonal skills

Creative thinking

Job description

We are looking for a skilled individual to manage and develop library spaces, resources and user services in all USW locations, ensuring that they meet the diverse needs of our stakeholders through on-going engagement, co‑design and User Experience (UX) activities. You will work collaboratively with the wider Library Management team, Faculties, other University departments and the Student Union to ensure that our spaces are safe, accessible and inclusive, and that services are student‑centred, meet academic needs, promote wellbeing and support the University’s civic mission.

Responsibilities

• Manage and develop library spaces, resources and user services across all USW locations.
• Collaborate with the Library Management team, Faculties, other University departments and the Student Union.
• Ensure spaces are safe, accessible and inclusive; that services are student‑centred, meet academic needs, promote wellbeing and support the University’s civic mission.
• Line‑manage the USW Curator : Oriel Y Bont, USW Museum Art Collection and Archives, supporting gallery development, exhibitions and the preservation of the University’s artworks collection.

This is a varied role that will suit an inclusive, creative, and initiative‑taking manager, who can utilise organisational and interpersonal skills to deliver high‑quality services for students, members of the public and the wider community.

The post is full‑time and permanent. It requires flexible working, with some remote work possible; however, as the role is responsible for on‑campus facilities and resources, the incumbent is expected to spend most of their time on site. It is based at Pontypridd with regular travel to other campuses required.

About the University of South Wales

The University of South Wales (USW) is one of Britain’s most exciting, innovative and ambitious universities. We work to build better futures for our students, our communities, and our partners economically, socially and culturally.

About USW Library Services

USW Library Services provides services and resource collections to support the teaching, learning and research activities of the University, with a strong focus on a positive user experience and continuous service improvement. USW Library Services operates four libraries across multiple locations in South Wales, has a large digital offering and holds responsibility for Oriel y Bont, the USW gallery and its artworks collection.